ISO 9001:2015 Lead Auditor Course (CQI/IRCA)-Virtually Live

Teacher
MADHUSUDAN RAY
Category:
CQI/IRCA Courses, IACET CEU Courses, Quality Management

ISO 9001:2015 Lead Auditor course is the highest level certification for  Quality Management System Assessors! Learn how to audit QMS against ISO 9001:2015 standards in accordance with ISO 19011:2018. Upon successful completion, you will receive a CQI/IRCA Approved Certificate. You will also receive a certification issued by TCB as an IACET USA Accredited Provider with 3.5  IACET CEU for global recognition.

About Course

This course equips the professional with the knowledge & skills required to plan perform and report and follow up a Quality management system audit against the ISO 9001:2015 standard in accordance with ISO 19011:2018.

The course CQI/IRCA Approved course is delivered as standard 5 days-40 Hours, 5 Weekends-40 Hours, 9 days customized (40 Hours), Blended Learning- Self -learning plus 24 Hours Tutor Guided Sessions (3 Days X 8 Hours/Day or 6 Days X 4 Hours/day )  and comes with CQI/IRCA Approved Certificate and 4.0 IACET CEU, granted by TCB Cert. Worldwide LLC, an IACET USA Accredited Provider as per ANSI /IACET 1:2018 standard.

Learning Process

This course is presented by TCB or its Approved affiliated Partners as a fully tutor-guided course conducted Virtually Live using MS Team. Upon registration, you will receive a set of standards for advance preparation along with an online examination link for your self-assessment and demonstrate your prior learning and readiness to join this professional-level certification course considered to be the highest qualification for auditors. The learners shall be provided with one set of books and study materials, case studies for printing, and ready references.

TCB generally conducts a Prior learning revision and overview sessions on the standards and  interpretation , Basic Terms and definitions which are beyond the scope of Lead Auditor Course as per CQI/IRCA Criteria.

The delegated shall attend the full 40 hours tutor  Virtually Live Tutor-guided sessions. The course can be customized to be presented in five full days, Six, or Nine days with shorter duration modules per day for the convenience of the learners. Upon successful continuous assessment based on their performance, contribution, and participation in the workshop, the learners will be enrolled for an online Computer-based examination directly conducted by CQI/IRCA  within 30 days of receiving the link. The learners can practice online examinations for 30 days- up to 99 times to gain familiarity and time management skills. Within 30 days, the learners must write the final examination from their place of comfort. The examination is OpenBook, The learners can refer to the standard, Notes taken during the course, and a dictionary. The learners can not use mobile phones and shall have no access to online resources, the Computer screen of the exam taker shall be shared and the entire examination is recorded by the CQI/IRCA by a state-of-the-art AI-driven proctoring system to ensure the integrity of the examination process. The learners shall be available on their webcam during the entire duration of the examination with a microphone. The exam duration is 1 hour 45 Minutes. For non-Native English speakers writing exams in English, 30 Minutes extra time is granted. There are five sections /modules and in all sections,  minimum Pass mark is 40% with an average score of 50% needed for successful completion of the course and certification. Within 10 days of writing the exam, CQI/IRCA notifies the result of individual learners to  TCB. TCB shall issue the electronic copy of the Certificates to the learners within five business days. You may refer to TCB Guidelines for Online Examination on our YouTube channel for detailed information.

Refer TCB Learning Process Flow Chart.

Course Objectives

This course is aimed at professionals who want to

  •  Develop competence to plan, perform, report, and follow up Quality Management system audit as per ISO 9001:2015 in accordance with ISO 19011:2018 and ISO 17021 (Latest Standard) as applicable,
  •  Participate/Lead First-party, second-party, and third-party audits on behalf of the certification bodies for the purpose of independent third-party certification.

ISO 9001:2015 Lead Auditor training -the ultimate certification for Quality Management System Assessors! Learn how to audit QMS against ISO 9001:2015 standards in accordance with ISO 19011:2018. ! Get IACET and CQI/IRCA approved Dual certification.

ABOUT CQI/IRCA -UK

The Chartered Quality Institute (CQI) is incorporated by the Royal Charter in the United Kingdom. The International Register of Certificated Auditors (IRCA) is a division of the CQI, UK’s professional body for quality management professionals was formed in 1984 as part of the UK government’s initiative to make industry and business more competitive through the implementation of Quality principles and practice. The most respected body in the world for approval of management system auditor training organizations and Training courses. A Chartered body promoting quality worldwide for 100 years!

ABOUT IACET -USA

The International Association for Continuing Education and Training has been the most respected accreditation body in the USA since 1968 IACET Accreditation is considered to be the most prestigious recognition in the USA which is undertaken as per the most stringent and rigorous process as per ANSI/IACET 1:2018- the US standard for Continued Education and Training. This gives IACET accreditation a global recognition of the highest order. TCB is an IACET Accredited provider and accredited to design and develop courses, administer training, and award the IACET Continued Education Unit(CEU) which is recognized in the USA for maintaining professional recognition and status in the relevant field. TCB is an IACET Accredited Provider for Continued Education and Training Please refer to the most Elite List of IACET Accredited Providers in the world. Search for TCB, will find us there! Please have a look at Who Recognizes IACET Accreditation

Prior Knowledge Requirements

  • Purpose and benefit of ISO 9001:2015 standard,
  • PDCA Model
  • Terms and Definitions and Familiarity with ISO 9000:2015 standard
  • 7 Quality management principles and
  •  Knowledge of  ISO 9001:2015 standard

These areas of knowledge can be gained by self-learning or by attending an ISO 9001:2015 foundation course offered by TCB online

Main Features

  • Course Introduction
  • ISO 9001:2015 Standard overview
  • Quiz: Conformity Assessment
  • Roles and Responsibilities of Auditors
  • Introduction to audit-Process Approach Audit
  • Certification and Accreditation process
  • IRCA Registration Process

Workshop  Exercise-Task, Activities, and Role Plays

(Shall be practiced in Tutor Guided Sessions based on UMS Contiguous Case study Materials)

  • WSE 1: Writing Non-Conformity/Review Corrective Action-Individual Task
  • WSE 2 : Audit Checklist Preparation-Individual Task
  • WSE 3: Adequacy Audit for QMS Documentation (Stage 1) as per ISO 19011 and ISO 17021
  • WSE 4 : Auditing Top Management Audit- Audit Role Play
  • WSE 5 : Audit Plan – Group Task
  • WSE 6 : Opening Meeting- Role Play
  • WSE 7: Auditing Competence Awareness And Training-Role Play
  • WSE 8. Control of Measuring and Monitoring Resources-Role Play
  • WSE 9 : -Customer-Related Process -External and Internal Communication-Role Play
  • WSE 10: Procurement and outsourcing-Role Play
  • WSE 11: Planning for Product Realization-Role Play
  • WSE 12: Product and Service Provision Role Play
  • WSE 13: Measurement and monitoring,NC Output, Release of Products-Role Play
  • WSE 14: Auditing Internal Audit Process-Role Play
  • WSE 15: Prepare a Certification Audit Report-Group Task
  • WSE 16: Close out Meeting Role Play
  • WSE 17: Follow-Up Audit Individual Task

Who Should Attend?

Professionals aspiring to develop a career as an Assessor of QMS.

  • Top-level management personnel.
  • Quality Assurance and Quality Control Engineers.
  • Management Representatives of Internal audit teams who establish, implement & maintain QMS in their organizations.
  •  Service professionals of any field.

Our Accreditation for Global Recognition of your Certificate of Achievement


QMS (ISO 9001:2015 ) Lead Auditor Course Approval of TCB

 Recognition as an Accredited Provider  for Continued Education & Training

 


CQI/IRCA  recognition of TCB as Approved Training Partner 

Certificates and Badges you Achieve

  1. Certificate with CQI/IRCA Approval
  2. Certificate with IACET CEU

CQI/IRCA Approved Certificate of Achievement

TCB Certificate of Achievement  with ANSI/IACET CEU

1. Introduction

1
1.1 Course Introduction-Self Learning
Preview
30 mins

Introduction and Welcome to QMS ISO 9001:2015 Lead Auditor Course

2. Evolution of Quality -Self Learning

1
Evolution of Quality and ISO 9001 Standard
90 Mins.

3.Vocabulary Terms and Definition -Self Learning-Tutor Overview

1
Organization
1.5 Min
2
Quality
3.2 Mins
3
Quality Management System(QMS)
3.5 mins
4
Quality Policy
3 mins
5
Quality Objective
3 mins
6
Context of an Organization
4 Min
7
Documented Information
1.25 Min
8
Process
6 Mins
9
Risk
4 mins
10
Statutory , Regulatory Requirement
6 Mins
11
Measurement , Monitoring
5 Mins
12
Review, Verification , Validation
10 mins
13
Audit, Non-Conformity, Correction and Corrective Action
7 Mins
14
Improvement
15 mins
15
Quiz- Terms and Definition-Management System Common
14 questions
16
Learners Power point Presentation in PDF format

4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview

1
Purpose and Benefit of ISO 9001.2015 Standard
9 Mins
2
7 Quality Management Principles-Foundation of ISO 9001:2015 standard
35 Mins
3
7 QMS Principles
2 questions
4
Risk Based Thinking-Explained
10 mins
5
ISO 9001:2015 Model and 10 Element HLS-Overview
25 mins
6
1. Scope
3.5 Mins
7
2. Normative Reference
1.5 Min
8
3.Terms and definitions
1 Min
9
4.Context of the organization
35 Mins
10
5.Leadership
20 Minutes
11
6.Planning
15 mins
12
How to Address Risks -A real Life Example of TCB Inspection Services
10 mins
13
7. Support
45 Minutes
14
7.2 Assessing Competence
30 mins
15
Measuring and Monitoring Resources
8 mins
16
7.5 Control of Dcumented Information
20 mins
17
8. Operation
15 minutes
18
8.1 Operational Planning and Control
10 mins
19
8.2 Requirements for products and services
20 Minutes
20
8.3 Design and development of products and services
25 Mins
21
8.4 Control of externally provided processes, products and services
9 mins
22
8.5 Production and service provision
30 Minutes
23
8.6 Release of products and services
13 Mins
24
8.7 Control of nonconforming outputs
15 mins
25
9. Performance Evaluation
15 Mins
26
9.1 Monitoring, measurement, analysis and evaluation
10 Minutes
27
9.2 Internal audit
15 mins
28
9.3 Management review
3 minutes
29
10. Improvement
15 mins
30
Quick Revision of ISO 9001:2015
23 Mins
31
QMS Conformity Assessment
10 questions

Demonstrate your understanding on interpretation of ISO 9001:2015 standard

32
Learners Power Point Presentation in PDF

5. Introduction to Audit -Self Learning-Tutor Overview

1
First Party Second Party Third Party Audit
13 mins
2
Audit Process Flow Chart
5 mins
3
Audit Method
5 mins
4
Audit Parameters, Scope-objectives and Criteria
5 mins
5
Types of Audit-Certification-Surveillance-Renewal-Special Audits
10 mins
6
2 stage Audit Approach-Stage 1 Audit
8 mins
7
2 stage Audit Approach-Stage 2 Audit
5 Mins
8
Audit Process flowchart (ISO 19011)
5 Mins
9
Stage 1 and Stage 2 Audit Quiz
6 questions
10
Process Approach Audit-Linking Various Processes while Auditing
5 Mins
11
Risk Based Approach for Audit
18 Mins
12
Non-Conformity-Major and Minor
8 mins
13
Quiz-Conducting Audit
12 questions
14
Learners Power point Presentations in PDF format

6. Auditors Roles and Responsibilities Self Learning-Tutor Overview

1
Auditors Roles and Responsibilities
60 mins
2
Quiz-Auditor Roles and Responsibility
4 questions
3
Assignment 1-Managing Situations-Auditee does not Accept NC
4
Assignment 2-NC Close request during Closeout meeting
5
Auditors Skills-Listening Skill – Audio Clip
6 Mins
6
Listening Skill Test
10 questions
7
Learners Power point Presentations in PDF format

7. Checklist

1
Check list, Advantage and Drawbacks
20 mins

Audit Check List

2
Audit Check list-Top Management Commitment
3
Audit Check List

Audit Planning

1
Audit Planning process
15 mins
2
Audit Team Selection
30 Mins
3
Prepare an Audit Plan- Explained with Demo
20 Mins
4
Audit Plan Quiz
6 questions

9. Conducting Onsite Process Approach Audit ( During Tutor Guided Live Session )

1
Opening Meeting Role Play-Video Demo
12 min
2
Auditing Competence Awareness and Training-Video
3
Control of Measuring and Monitoring Resources
8 mins
4
How to prepare an Audit Report-Video
5
Review a sample Audit Report
6
Review a Closing Meeting Guide
15 mins
7
Simulated Certification Audit Closing Meeting Role Play
14 min

Closing Meeting Role Play Demo

8
Follow up Audit Process
15 mins
9
Follow up Audit Quiz
10
Audit Report Quiz
11
Learners Power point Presentation in PDF format

10. Certification and Accreditation

1
Certification and Accreditation
60 Min
2
Briefly Explain Risk Based approach to Audit
3
Briefly Explain the evidence based approach to Audit
4
Briefly Explain the Importance of Confidentiality in an Audit
5
Quiz Certification and Accreditation

11. CQI/IRCA Registration Process

1
About CQI/IRCA and Registration Process and Grades
26 Mins

12. Written Examination

1
CQI/IRCA Examination Process
7 mins
2
CQI/IRCA Exam Guide
4 mins
3
TCB Examination with IACET CEU(in Classmarker)

Learners' Assignments- recommended Self Practice -Audit Check Lists Preparation

1
Prepare a Check List- Measuring and Monitoring Resource
2
Prepare a Check List-Product and Service Provision Cl 8.5
3
Prepare a Check List-requirement for products and services Cl.8.2
4
Prepare a Check list-Purchasing Process Cl 8.4
5
Prepare a Check list-Release of Products and Services. Cl.No 8.6
6
Prepare a Check list-Nonconforming Output Cl 8.7
7
Prepare a Check List-Improvement Cl 10
8
Prepare a Check List-Internal Audit Cl 9.2
9
Prepare a Check List-Management Review Cl 9.3

Learners' Assignments - Recommended Self Practice - Managing Audit Situations

1
Assignment 3- Guide Makes a body gesture and a paralanguage
2
Assignment 4- Auditee offers Expensive gifts to Audit Teams
3
Assignment 5- No Senior Members present in Close out Meeting
4
Assignment 6- Delayed Arrival of Auditor
5
Assignment 7- Situation during Opening Meeting that can delay and upset the plan
6
Assignment 8- Constant use of Mobile phone disrupting the audit
7
Assignment 9- MR tells the auditor was using his personal grudge and raised unacceptable NCs
8
Assignment 10-A Consultant appointed to work as Employee constantly arguing with the auditor
9
Assignment 11-Auditee unwilling to share Process design data and access to areas for Confidentiality concerns
40 Hours total , for Blended learning 2 days equivalent self Learning followed by 3 days -24 Hours Tutor Guided sessions . 2 Hours 15 Min is included in 40 hours overall course duration, Anything less than this is a gross deviation to CQI/IRCA requirement
No. Its a blatant deviation and serious mal-administration of the training by the providers and a serious noncompliance to CQI/IRCA requirement and you must know this as customers of training providers. Blended Course can be presented in 5 days X 5 Hours or customized to cover 24 hours in 3 days or multiple No. of days with shorter modules per day after the learners complete their self learning before joining Tutor guided session. There must be verifiable evidence of learners self study. TCB requires the learners to complete the self study within a maximum of 90 days , complete all the self study assignments and quizzes. They will then receive a self-learning completion certificate. The learner can then joins the Tutor guided sessions .
Your personal information remains absolutely safe and secure in full compliance with our Privacy protection policy and GDPR. Your results or confidential information shall not be shared with any third party
The Certificates shall be issued by TCB Cert. Worldwide LLC as a CQI/IRCA Approved Training Partner. TCB shall also award a certificate of Sucessful Completion with IACET Accredited CEU as an Accredited Provider.
For the purpose of CQI/IRCA Registration , the certificate remains valid for 5 years from the date of the course . Certificates with IACET CEU has no expiry
CQI/IRCA publishes renewal criteria typically you need to attend a transition course, Maintained an Audit Log sheet (if you are involved in auditing) and CPD Log sheet, and s document your learning. The courses must be approved by CQI/IRCA. Please contact TCB for renewal .write to tsa@tr-cbl.com
Yes. Both the mode of training are approved by CQI/IRCA. The learning outcome remains consistent based on CQI/IRCA certification scheme. There is no difference in the certificates issued for Virtual , in-person as well as Blended courses
He /she will get a Certificate of Attendance. A certificate of attendance is not acceptable to CQI/IRCA for granting registration. The delegates can write a retest exam within 1 year using a different Questions assigned by TCB
The CQI/IRCA exams are conducted by CQI/IRCA using their AI driven platform called SARAS. You can take up the exam from anywhere, any time with 30 days of the course-the date will be given in the examination link that you be sent to you in your designated mail by CQI/IRCA once your details are provided by the ATP. e.g TCB once you join the course This is a Computer Based Test. Please refer TCB resources in YouTube for gaining more insight on the exam process
Its an open book exam. You can refer copies of the ISO 9000:2015, 9001:2015 and 19011:2018 standards including Notes taken during the course .
All answers are objective, single choice, Multichoice, Fill in the blanks , mix and match type. There are 5 sections. In each section minimum qualifying score shall be 40% and an average of 50% covering all the five sections
Exam takers whose first language is English they will get 1 Hours 45 Mins to write the exam . Non native English exam takers writing examination in English will be granted 30 minutes extra time
For an exam taker suffers from momentary sickness, dyslexia and other ailment that limits their ability to write exams at normal pace , a further and extra time of 30 min may be allowed as reasonable adjustment . The reasonable adjustment shall be requested in advance with the doctor's prescription or an advice
TCB tutoring team will inform and familiarize you with the examination process and marking guides during the course.. You will be familiarized with Classmarker software used by TCB . Results and the certificates shall be issued within 15 days by TCB
Good internet connection, Laptop/Desktop with the camera. A quiet noise-free comfortable place /work station is highly recommended.
The Exam will automatically end and be submitted after time gets over in the virtual examination. All the answers will be saved automatically and you will receive a notification
For CQI/IRCA Approved Exam, if there is a power failure, you can reconnect . For repeated disconnection , the exam will be abandoned and you have to take a new fresh exam .For IACET courses, you have to contact the Training and service Administrator of TCB immediately . You can continue the examination if there is no power failure at your end and the connection will be re-established using emergency power backup
You will receive results via email from TCB
Typically the certificates are issued within 10 working days of the examination and no later than 15 working days
You can collect it from TCB office or It can be sent by registered post at your address, For Virtual courses, the hard copies are posted via speed post. Digital certificates are issued within 10-15 working days
You may write an e-mail to tsa@tr-cbl.com with a copy to tutor@tr-cbl.com
One retest within 1 years from the date of the course.
You will be shown as no show. However you can write one exam and lose the opportunity to write retest just incase of an unsatisfactory result of the exam
Yes you can get 2 Months access to TCB Course materials regardless of the mode of your studies . However your assignment and quiz results shall not be moderated for regular course. For Blended Course, you must complete self study and assignments before joining the Tutor guided sessions to complete skill based learning part e.g Course workshops, Audit document preparation tasks and audit role play activities and complete the training before you can take up the exams
40 Hours. Only 10% time can be reduced for refreshment breaks such as lunch and other breaks. The tutor guided seat time can not be less than 36 Hours including 2 Hours 15 Minutes of Exam time
Self study can be completed at self pace. For TCB course within 60 days using TCB LMS and must submit all assignments and complete Quizzes. This will be considered equivalent to 16 Hours . Once completed , within next 90 days , the learners must complete the Tutor Guided Sessions . the duration is equivalent to 24 Hours . The study must be completed in 6 months time from the date of enrollment. The tutor moderated session , tasks and workshops and simulated audits may be presented in Virtually live class or in-person
You can download the standards from TCB online store for free once you are registered as a learner, Other course materials can be accessed in TCB LMS and also downloaded from the LMS
No. CQI/IRCA Does not issue any certificates. The Certificate shall be issued by TCB as a CQI/IRCA Approved Training Partner. TCB will complete the training. Upload your data in CQI/IRCA Portal. You will receive Unique Learner No. for traceability. You will get practive as well as final exam Question links. Practice exam can be taken up 99 times within 30 days of the course completion. Final exam must be taken within 30 days. We recommend you to write the exams on 21st/22nd days -except Monday morning. CQI/IRCA send result updates to TCB for TCB Learners. TCB shall issue the Certificate in CQI/IRCA Approved Template using TCB as well as CQI/IRCA Logo. This is valid all over the world. You can see the appearance of TCB certificate in the course page
Yes, you will get a full refund as per the TCB cancellation policy, if canceled 2 weeks before the course

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Enrolled: 22 students
Duration: 40 hours
Lectures: 80
Level: Professional

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Become an Instructor:

Ideal for those capable professionals having outstanding subject knowledge and competence meeting TCB Criteria. and passion to train on behalf of can join us as an Approved Tutor. You will receive remuneration for the training where certification and administrations will be controlled by TCB. You will receive online access to TCB resources for training purpose.

You will be able to use TCB Logo as TCB Approved Tutor in your promotional materials including personal websites if you have one. You cannot advertise yourself to be approved by TCB’s Accreditation and Approval Authorities e.g IRCA.

You can deliver both Virtual as well as in-person classroom-based training.For each Training you will be provided with an assignment based on Course run request.

Qualification Criteria: Please contact us to have greater understanding of our requirement and remuneration model.

(Must be fluent in English)

(Please combine PDF copies of relevant certificates if needed)

Quality Pledge:

1. I pledge to offer training with Zero tolerance to compromises fully in compliance to TCB Procedure and requirements developed as per the criteria set by its accreditation bodies

2. I will give my best to add value to the learners and the organization by offering training that meets best industry standards

3. . We will endeavour to enhance the name and reputation of TCB and Its accreditation bodies

4. I will fully cooperate with TCB in any investigation process just in case there is any compliant or appeal

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Become a Marketing Partner :

Ideal for those organizations with good market knowledge and ability to promote however does not have internal resources. e,g Competent tutor meeting TCB Criteria. You may join us as a marketing partner and share revenues while the training will be fully controlled by TCB.

You will be able to use TCB Logo as TCB Affiliated Partner in your promotional materials including websites. You cannot advertise your organization to be approved by TCB Accreditation and approval Autthorities. You can promote both Virtual as well as in person classroom-based training.

Quality Pledge:

1. We pledge to organize training with Zero tolerance to compromises fully in conformity to TCB Procedure and requirements developed as per the criteria set by its accreditation bodies
2.. We will endeavour to enhance the name and reputation of TCB and Its accreditation bodies.
3. We will fully cooperate with TCB in any investigation process just in case there is any compliant or appeal

Be a Training Partner

Become a Training Partner:

Ideal for those organizations with good market knowledge and ability to promote training with capable internal resources. e,g Competent tutor/s meeting TCB Criteria to deliver training in your approved jurisdiction . You may join us as an Affiliated Training Partner while the training will be promoted and conducted by you while certification and course administration shall be controlled by TCB.

You will be able to use TCB Logo as TCB Affiliated Training Partner in your promotional materials including websites. You cannot advertise your organization to be approved by TCB’s Accreditation and Approval Autthorities

One of the advantages is that your organizational Logo will appear in the certificates issued to the learners by TCB as the Affiliated Training Partner delivering the training.

In this arrangement you will pay a course levy fees to TCB which includes Examination fee per candidates.

This arrangement is applicable only for in person Class either in classroom, Client’s premises and hotel as applicable. Virtual Training cannot be provided by the affiliated Training partners.

Quality Pledge:

1. We pledge to organize training with Zero tolerance to compromises fully in conformity to TCB Procedure and requirements developed as per the criteria set by its accreditation bodies
2.. We will endeavour to enhance the name and reputation of TCB and Its accreditation bodies.
3. We will fully cooperate with TCB in any investigation process just in case there is any compliant or appeal

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