1

1.1 Course Introduction-Self Learning

1

Evolution of Quality and ISO 9001 Standard

1

Organization

2

Quality

3

Quality Management System(QMS)

4

Quality Policy

5

Quality Objective

6

Context of an Organization

7

Documented Information

8

Process

9

Risk

10

Statutory , Regulatory Requirement

11

Measurement , Monitoring

12

Review, Verification , Validation

13

Audit, Non-Conformity, Correction and Corrective Action

14

Improvement

15

Quiz- Terms and Definition-Management System Common

14 questions

16

Learners Power point Presentation in PDF format

1

Purpose and Benefit of ISO 9001.2015 Standard

2

7 Quality Management Principles-Foundation of ISO 9001:2015 standard

3

7 QMS Principles

2 questions

4

Risk Based Thinking-Explained

5

ISO 9001:2015 Model and 10 Element HLS-Overview

6

1. Scope

7

2. Normative Reference

8

3.Terms and definitions

9

4.Context of the organization

10

5.Leadership

11

6.Planning

12

How to Address Risks -A real Life Example of TCB Inspection Services

13

7. Support

14

7.2 Assessing Competence

15

Measuring and Monitoring Resources

16

7.5 Control of Dcumented Information

17

8. Operation

18

8.1 Operational Planning and Control

19

8.2 Requirements for products and services

20

8.3 Design and development of products and services

21

8.4 Control of externally provided processes, products and services

22

8.5 Production and service provision

23

8.6 Release of products and services

24

8.7 Control of nonconforming outputs

25

9. Performance Evaluation

26

9.1 Monitoring, measurement, analysis and evaluation

27

9.2 Internal audit

28

9.3 Management review

29

10. Improvement

30

Quick Revision of ISO 9001:2015

31

Learners Power Point Presentation in PDF

32

Conformity Assessment-Standard Interpretation Quiz

1

First Party Second Party Third Party Audit

2

Audit Process Flow Chart

3

Audit Method

4

Audit Parameters, Scope-objectives and Criteria

5

Types of Audit-Certification-Surveillance-Renewal-Special Audits

6

2 stage Audit Approach-Stage 1 Audit

7

2 stage Audit Approach-Stage 2 Audit

8

Audit Process flowchart (ISO 19011)

9

Process Approach Audit-Linking Various Processes while Auditing

10

Risk Based Approach for Audit

11

Non-Conformity-Major and Minor

12

Learners Power point Presentations in PDF format

1

Auditors Roles and Responsibilities

2

Auditors Skills-Listening Skill – Audio Clip

3

Learners Power point Presentations in PDF format

1

Check list, Advantage and Drawbacks

1

Audit Planning process

2

Audit Team Selection

3

Prepare an Audit Plan- Explained with Demo

1

Opening Meeting Role Play-Video Demo

2

Auditing Competence Awareness and Training-Video

3

Control of Measuring and Monitoring Resources

4

Prepare an Audit Report- Explained with Demo

5

Review a sample Audit Report

6

Review a Closing Meeting Guide

7

Simulated Certification Audit Closing Meeting Role Play

8

Follow up Audit Process

9

Learners Power point Presentation in PDF format

1

Certification and Accreditation

2

Quiz Certification and Accreditation

1

About CQI/IRCA and Registration Process and Grades