ISO 9001:2015 Lead Auditor Course (CQI/IRCA)-Virtually Instructor Led
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Course sections
Section 1
1. Introduction
1
1.1 Course Introduction
Section 2
2. Evolution of Quality
1
Evolution of Quality and ISO 9001 Standard
Section 3
3.Vocabulary Terms and Definition
1
Organization
2
Quality
3
Quality Management System(QMS)
4
Quality Policy
5
Quality Objective
6
Context of an Organization
7
Documented Information
8
Process
9
Measurement , Monitoring
10
Statutory , Regulatory Requirement
11
Review, Verification , Validation
12
Audit, Non-Conformity, Correction and Corrective Action
13
Improvement
14
Quiz- Terms and Definition-Management System Common
14 questions
15
Workshop-Mix and Match-Terms and Definitions
Section 4
4. ISO 9001:2015 Standard Interpretation and Overview
1
Purpose and Benefit
2
ISO 9001:2015 Model and 10 Element HLS-Overview
3
1. Scope
4
2. Normative Reference
5
3.Terms and definitions
6
4.Context of the organization
7
5. Leadership
8
6. Planning
9
7. Support
10
8. Operation
11
9. Performance evaluation
12
10. Improvement
13
QMS Conformity Assessment
10 questions
Section 5
5. Introduction to Audit
1
First Party Second Party Third Party Audit
2
Audit Process flowchart (ISO 19011)
3
Audit Method
4
Audit Parameters, Scope-objectives and Criteria
5
Types of Audit
6
2 stage Audit Approach-Stage 1 Audit
7
2 stage Audit Approach-Stage 2 Audit
8
Certification Audit Process Steps
9
Remote Audit
10
Special Audits-Extension/reduction of scope
11
Special Audits-Short Notice
12
Special Audits- suspension, withdrawal
13
Quiz-Conducting Audit
12 questions
14
WSE 3 : Adequacy of Documented Information-During Tutor Guided Live Sessions (Case study : Universal Motors)
15
WSE 4 : Auditing Top Management (Role Play During Tutor Guided Session
Section 6
6. Auditors Roles and Responsibilities
1
Auditors Roles and Responsibility
2
Quiz-Auditor Roles and Responsibility
3
Assignment 1-Managing Situations-Auditee does not Accept NC
4
Assignment 2-NC Close request during Closeout meeting
5
Assignment 3-Whenever the Guide Makes a body gesture and a paralanguage -you find an NC
6
Assignment 4-Expensive gifts
7
Assignment 5-No senior Members in Close out Meeting
8
Assignment 6-Delayed Arrival
9
Assignment 7- Situation during Opening Meeting that can delay and upset the plan
10
Assignment 8-Constant use of Mobile phone disrupting the audit
Section 7
7. Checklist
1
Check list
2
Advantage and Draw back
3
Audit Check list-Top Management Commitment
4
Prepare a Check list-Purchasing Process Cl 8.5
5
Prepare a Check List- Measuring and Monitoring Resource
6
Prepare a Check List-requirement for products and services Cl.8.2
7
Prepare a Check List-Product and Service Provision Cl 8.5
8
Prepare a Check List-Internal Audit Cl 9.2
9
Prepare a Check list-Nonconforming Output Cl 8.7
10
Prepare a Check List-Management Review Cl 9.3
11
Prepare a Check List-Improvement Cl 10
Section 8
Audit Planning
1
Audit Planning process
2
Audit Team Selection
3
Prepare an Audit Plan- Explained with Demo
4
Audit Plan Quiz
6 questions
5
Develop a Certification Audit Plan (Universal Motors )
Section 9
9. Conducting Onsite Process Approach Audit ( During Tutor Guided Live Session )
1
Opening Meeting Role Play-Video Demo
2
WSE 6 : Opening Meeting Role Play To be practiced in Tutor Guided Session
3
Auditing Competence Awareness and Training-Video
4
WSE 7: Auditing Competence Awareness And Training -UMS Case study To be practiced in Tutor Guided Session
5
Control of Measuring and Monitoring Resources
6
WSE 8. Control of Measuring and Monitoring Resources-To be practiced in Tutor Guided Session
7
WSE 9 : -Customer Related Process -External and Internal Communication
8
WSE 10: Procurement and outsourcing-To be practiced in Tutor Guided Session
9
WSE 11: Planning for Product Realization-To be practiced in Tutor Guided Session
10
WSE 12: Product and Service Provision-To be practiced in Tutor Guided Session
11
WSE 13: Measurement and monitoring ,NC Output, Release of Products-To be practiced in Tutor Guided Session
12
WSE 14: Auditing Internal Audit Process-To be practiced in Tutor Guided Session
13
How to prepare an Audit Report-Video
14
Review a sample Audit Report
15
Audit Report Quiz
16
WSE 15: Prepare a Certification Audit Report-To be practiced in Tutor Guided Session
17
Review a Closing Meeting Guide
18
Closing Meeting Role Play -Video of a Mock Audit
19
WSE 16: Close out Meeting Role Play-To be practiced in Tutor Guided Session
20
Follow up Audit Process
21
Follow up Audit Quiz
22
WSE 17: Follow Up Audit-to be performed during Tutor Guided Sessions
Section 10
10. Certification and Accreditation
1
Certification and Accreditation
2
Accreditation
3
Principles of Credible Certification
4
IAF , Accreditation and Certification Bodies Hierarchy
5
Credible certification process
6
Quiz Certification and Accreditation
7
Briefly Explain the Importance of Confidentiality in an Audit
8
Briefly Explain Risk Based approach to Audit
9
Briefly Explain the evidence based approach to Audit
Section 11
11. CQI/IRCA Registration Process
1
CQI/IRCA Registration Process
Section 12
12. Written Examination
1
Register for CQI/IRCA Exam.
2
CQI/IRCA Examination Process
3
CQI/IRCA Exam Guide
1. Introduction
1.1 Course Introduction