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ISO 9001:2015 Lead Auditor Course (Blended Learning)

1.0 About Course

ISO 9001:2015 Lead Auditor course is the highest level certification forย  Quality Management System Assessors! Learn how to audit QMS against ISO 9001:2015ย standards in accordance with ISO 19011:2018. Upon successful completion, you will receive a CQI/IRCA Approved Certificate. You will also receive a certification issued by TCB as an IACET USA Accredited Provider with 4.0ย  IACET CEU for global recognition.

This course equips the professional with the knowledge & skills required to plan perform and report and follow up a Quality management system audit against the ISO 9001:2015 standard by ISO 19011:2018.

The CQI/IRCA-approved Blended Learning course is delivered in self-learning plus 24-hour guided Sessions (3 Days X 8 Hours/Day or 6 Days X 4 Hours/day ) . This comes with a CQI/IRCA Approved Certificate and 3.5ย  IACET CEU, granted by TCB Cert. Worldwide LLC, an IACET USA Accredited Provider as per ANSI /IACET 1:2018 standard.

This professional-level certification course is considered to be the highest qualification for auditors in the world.

This course has been designed ideally for those working Professionals having good background knowledge and experience on the subject in general, may be an existing auditor of another discipline Who can Progress and develop the knowledge part of the learning outcomes by self-study thereby significantly reducing the tutor contact time for live sessions from 40 hours down to 24 hours (3 Days X 8 Hours or 6 Days X 4 Hours)

This Course would be highly beneficial for those learners who might have marginally missed the written test in their first course due to time constraints or technical reasons. We observed many learners failed marginally by just one or two marks in one of the five sections where their average score was well above 50%, the minimum qualifying mark. They deserve to be certified based on continuous evaluation and overall suitability and competence gained in the course. CQI/IRCA requires the learners to take up the whole course once again. This blended course with superb tutor guidance and our realistic case studies offers a great opportunity for success.

You will need to attend only 3 days X8 hours or 6 days X 4 Hours tutor guided sessions upon completion of your self study and Assignments. Once you register for the Course, you will get 2 Months of online access to TCB Course materials and the Learning Management System.ย ย 

Please note that this Course is under CQI/IRCA Approval Process for presenting in Blended Mode. Learners Joining for a Virtual Instructor Led or in-person Regular Course already approved by CQI/IRCA can register for this Blended course and take advantage of the embedded learning resources for self-preparation and practice. The Training shall be conducted as per the Regular Training Schedule (4 Hrs x9 Days or 8 Hrs X 5 Days)

2.0 Course Objectives

This course is aimed at professionals who want to

  • ย Develop competence to plan, perform, report, and follow up Quality Management system audit as per ISO 9001:2015 in accordance with ISO 19011:2018 and ISO 17021 (Latest Standard) as applicable,
  • ย Participate/Lead First-party, second-party, and third-party audits on behalf of the certification bodies for the purpose of independent third-party certification.

ISO 9001:2015 Lead Auditor training -the ultimate certification for Quality Management System Assessors!

Learn how to audit QMS against ISO 9001:2015 standards as perย  ISO 19011:2018 and ISO 17021! Get IACET and CQI/IRCA approved Dual certification.

3.0 Prior Knowledge Requirements

Learners joining this course must know the following Prior learning areas as required by CQI/ IRCA. IRCA does not accept clause-by-clause interpretation and explanation of ISO 9000/9001 standards during the lead auditor course however we have a short overview of these areas for a seamless learning journey in our course approved by CQI/IRCA

  • Purpose and benefit of ISO 9001:2015 standard,
  • PDCA Model
  • Terms and Definitions and Familiarity with ISO 9000:2015 standard
  • 7 Quality management principles and
  • ย Knowledge ofย  ISO 9001:2015 standard

For reseat participants, attendance in earlier courses provides adequate evidence of their readiness to join this course.ย 

4.0ย Learning Process

Registering and Getting Access to LMS.

From TCB website you can find a course by Using a filter or from the course category. Select a particular course. In the course page you will find a menu such as description, Curriculum, FAQ announcement, Reviews as well as Schedule. On the top right corner you will find the Fees in the green button.

From the schedule page, you will be able to find various scheduled Dates. Based on your convenience, you can choose a Program and Confirm by making a Payment by Selecting a payment option such as One Time Payment or Membership when applicable.

Register/Log in TCB . yeah I was doing something no it is not there i’ll have to 2622 hey But discount coupon de Sakthi

Make the Payment . Indians paying within India should pay using the Razor Pay payment option. You can make payments using UPI , Net banking, credit cards including Installment payments for those who might need. We can offer a maximum of three equal monthly installments. Learners from other regions and countries should use TAP payment gateway.

Upon a successful payment, the learners will get access to the course material. On the My Account page. You can start Learning at your pace and write the quizzes and get a course completion Certificate. You are now ready for the Stage 2-The tutor Guided Session to Develop Auditing Skills.

Course Delivery Method

This course is presented by TCB or its Approved affiliated Partners in Blended Learning Mode. in Two Stages.

Stage 1: Self Learning within 60ย  days Maximum followed by a fully tutor-guided sessionย  conducted Virtually Live using MS Team/ Zoom or in person within the next 90 days

Upon registration, you will receive a set of standards (ISO 9000:2015. ISO 9001:2015 and ISO 19011:2018 for self-study along with online access to TCB LMS for 60 days. Upon completion of your self-learning component for gaining the Knowledge-Based Objective of CQI/IRCA Course Criteria, you will write the end of the self-learning examination to demonstrate your achievement. You will receive a Certificate of Training Completion and your readiness to join stage 2.

In Stage 1 you will complete the following Chapters and Quizzes. In Stage 2 we will have an overview of these learning areas by Q&A, Clarifying doubts to enter stage 2 for a seamless learning experienceย 

  • 1. Courseย  Introduction
  • 2. Terms and Definitions
  • ย  ย  Quiz-Terms and Definitions
  • 3. Standard overview ISO 9001:2015
  • ย  ย  Quiz:
  • 4. Standard Interpretation
  • ย  ย  Quiz:
  • 5. Introduction to audit
  • ย  ย  Conducting Process Approach Audit
  • ย  ย  Quiz
  • 6. Auditors Roles and Responsibilities
  • ย  ย  Quiz
  • 7. Audit Check List
  • ย  ย  Quiz
  • 8. Audit Planning
  • ย  ย  Quiz
  • 9. Deliberately Deleted (Identical to Chapter 4)
  • ย  ย  ย (Simulated Audit Case Studies Task and Role play during Tutor Guided Sessions in Stage 2)
  • 10. Certification and Accreditation process
  • ย  ย  ย  Quiz
  • 11. CQI/IRCA Registration Process
  • ย  ย  ย  Quiz -Self Learning

You can complete this part as early as in 2 days, in 16 Hours. Go through the online resources and take the quizzes. You are ready for the stage 2.

Multilingual Translation Capability of our site can be of great benefit to you to translate the content and the Quizzes in your own language .We have enable few the languages commonly spoken in the regions we operate. Take advantage of this featureย 

Stage 2 :ย 

Tutor Guided Session presented by TCB /Affiliates

TCB will conduct brief revisions of prior learning areas, such as an overview of ISO 9001:2015,ย  Basic Terms and definitions, and areas covered in self-learning

For in-person tutor-guided sessions, the learners shall be provided with one set of books and study materials, case studies, and output forms. For Virtual Learning in Stage 2, the learners shall gain access to TCB LMS, download the Course materials, and print a copy for reference during the course

The delegated shall attend the full 24-hour tutorย  Virtually Live Tutor-guided sessions. The course can be customized to be presented in three full days, 6 days X 4 Hours per day for the convenience of the learners. Upon successful continuous assessment based on their performance, contribution, and participation in the workshop the learner’s data shall be uploaded to the CQI/IRCA Portal,

Workshop Exercise-Task, Activities, and Role Plays to be completed in tutor-guided sessions based on Universal Motors contiguous Case study Materials)

Our Simulated Case Study A Role Model Car Service Station

We developed a contiguous case study of a role model worldclass Car service station that you will prepare to audit with real life Objective evidence to create a near real life simulation. You will take part in tasks in Workshop exercises in preparation for the audit and act as a Team Leader and Team Member and conduct an audit the way it is done in real life certification audit. The video of a car service station in operation would be most fascinating experience to simulate a Stage 1 Audit.

  • WSE 1: Writing Non-Conformity/Review Corrective Action-Individual Task
  • WSE 2 : Audit Checklist Preparation-Individual Task
  • WSE 3: Adequacy Audit for QMS Documentation (Stage 1) as per ISO 19011 and ISO 17021
  • WSE 4 : Auditing Top Management Audit- Audit Role Play
  • WSE 5 : Audit Plan – Group Task
  • WSE 6 : Opening Meeting- Role Play
  • WSE 7: Auditing Competence Awareness And Training-Role Play
  • WSE 8. Control of Measuring and Monitoring Resources-Role Play
  • WSE 9 : Customer-Related Process -External and Internal Communication-Role Play
  • WSE 10: Procurement and outsourcing-Role Play
  • WSE 11: Planning for Product Realization-Role Play
  • WSE 12: Product and Service Provision Role Play
  • WSE 13: Measurement and monitoring, NC Output, Release of Products-Role Play
  • WSE 14: Auditing Internal Audit Process-Role Play
  • WSE 15: Prepare a Certification Audit Report-Group Task
  • WSE 16: Close out Meeting Role Play
  • WSE 17: Follow-Up Audit Individual Task

5.0 Examination by CQI/IRCA.ย 

The learners will be enrolled for an online Computer-based examination directly conducted by CQI/IRCA. Upon registration, the learners shall receive unique learner numbers from CQI/IRCA in their designated email and two separate links for practice as well as the final exam.ย  ย The learners can practice online examinations for 30 days- up to 99 times to gain familiarity and time management skills. Within 30 days, the learners must write the final examination from their place of comfort.

The examination is Open Book, the learners can refer to the standards, Notes taken during the course, and a dictionary. The learners cannot use mobile phones and shall have no access to online resources, the computer screen of the exam taker shall be shared and the entire examination is recorded by the CQI/IRCA by a state-of-the-art AI-driven proctoring system to ensure the integrity of the examination process. The learners shall be available on their webcam during the entire duration of the examination with a microphone.

The exam duration is 1 hour 45 Minutes. For non-Native English speakers writing exams in English, 30 Minutes extra time is granted. There are five sections /modules and in all sections, the minimum Pass mark is 40% with an average score of 50% needed for successful completion of the course and certification. Within 10 days of writing the exam, CQI/IRCA communicates the results of individual learners to TCB.

TCB shall issue the electronic copy of the Certificates to the learners within a further 5 business days.

The tutor’s guidance and post-training service will ensure greatest chance of success. TCB rate of success ranges from 85% to 100 %.ย  We strongly recommend you to join this course. Learn -Gain Confidence-Succeed

Please remember Thomas Edison, the great inventor said, “I didnโ€™t fail 1,000 times. The light bulb was an invention with 1,000 steps.” Every failed attempt was a great learning to find a new way. A few slips, trips, and falls were an essential part of our learning how to walk, true even for a marathon champion who wins a World Cup! We encourage you to take this course and accomplish your worthy dreams!

You may refer to TCB Guidelines for Online Examination on our YouTube channel for detailed information.

5.0 Examination by TCB

Upon completion of the training. TCB shall conduct an optional but complementary examination on the entire standard using a state of art software “Classmarker”. This is a fully Computer-based exam with objective type questions, single-choice and multi-choice,ย  subjective and essay-type questions,ย  mix& match, and true & false questions with a duration of two and half hours. The exam shall be proctored online live on a given schedule by a live proctor. The exam link shall be shared with a password. The learners shall write the exam and answers will be automatically saved even if not submitted by the learners. The learners can go back to improve or correct earlier answers and can move to the next questions by putting a simple “?” mark and flag the question to come back again. In this process, TCB will be able to assess the learning outcomes of each learner and provide individual feedback on their strength and weaknesses for them to know the areas of strength and areas that need to strengthen. This would be extremely beneficial for them to prepare even for IRCA exams even though the exam patter is quite different. The exam is an open book where the learners can refer to the standard and notes taken, dictionary except reference to online resources. Taking Picture of the screen and with the external device is prohibited. Learners can not Cut and paste, all answers have to be typed using a normal Keyboard. We recommend a Laptop or a desktop, a reasonably good speed 4G. Once the results are marked by the evaluators in the class markers software,ย  the learners will get their certificate in their email box instantly with 4.0 IACET CEU which is a global gold standard as per American standard ANSI/IACET 1:2018 standard

You get best of the both world

Those who attended a Course from TCB or its affiliates can write the TCB Exam and Earn a Certificate of Proficiency with IACET CEU. Please contact TCB Training Service Administrator at tsa@tr-cbl.com to take up a TCB Exam

6.0 Who Should Attend?

Professionals aspiring to develop a career as an Assessor of QMS who have time constraints to attend a full 5 days X 8 Hours Course or 40 Hours evening part-time course over 9 days, but can manage 6 evenings for developing career and building competence for auditing can join this course, They can complete the self-learning component at their own pace to join the tutor guided sessionsย  to develop skills by group task, workshops, leading and working a team member in tutor guided sessions

  • Top-level management personnel.
  • Quality Assurance and Quality Control Engineers.
  • Management Representatives of Internal audit teams who establish, implement & maintain QMS in their organizations.
  • Service professionals of any field.

Those who attended TCB Courses either directly or from any TCB affiliates will be given a special discounted offer which includes CQI/IRCA Course levy fees and Exam fees and a a symbolic amount towards tutors and admin fees. please contact TCB training service administrator at tsa@tr-cbl.com

7.0 ABOUT our Accreditation Bodies

7.1 CQI/IRCA -UK

The Chartered Quality Institute (CQI) is incorporated by the Royal Charter in the United Kingdom. The International Register of Certificated Auditors (IRCA) is a division of the CQI, UK’s professional body for quality management professionals was formed in 1984 as part of the UK government’s initiative to make industry and business more competitive through the implementation of Quality principles and practice. The most respected body in the world for approval of management system auditor training organizations and Training courses. A Chartered body promoting quality worldwide for 100 years with a Royal Charter in the United Kingdom.

The International Register of Certificated Auditors (IRCA) is a division of the CQI, the UK’s professional body for quality management professionals was formed in 1984. The CQI/IRCA is the first body in the world to develop a certification scheme for quality management system auditors which is considered to be the Global Gold standard for auditor certification in the world.

7.2 ABOUT IACET -USA

The International Association for Continuing Education and Training has been the most respected accreditation body in the USA since 1968 IACET Accreditation is considered to be the most prestigious recognition in the USA which is undertaken as per the most stringent and rigorous process as per ANSI/IACET 1:2018- the US standard for Continued Education and Training. This gives IACET accreditation a global recognition of the highest order. TCB is an IACET USAย  Accredited provider and accredited to design and develop courses, administer training, and award the IACET Continued Education Unit(CEU) which is recognized in the USA for maintaining professional recognition and status in the relevant field. Please refer to the most Elite List of IACET Accredited Providers in the world. Search for TCB, will find us there! Please have a look at Who Recognizes IACET Accreditation

8.0 Our Accreditationsย  for Global Recognition of your Certificatesย  we issue:


QMS (ISO 9001:2015 ) Lead Auditor Course Approval of TCB


ย Recognition as an Accredited Providerย  for Continued Education & Training

 


CQI/IRCAย  recognition of TCB as an Approved Training Partnerย 

9.0 Certificates You Achieve

  1. A Certificate of Achievement with CQI/IRCA Approvalย 
  2. A Certificate of Proficiencyย  with IACET CEU

CQI/IRCA Approved Certificate of Achievement

TCB Certificate of Achievementย  with ANSI/IACET CEU

 

1. Introduction

1
1.1 Course Introduction-Self Learning
30 mins

Introduction and Welcome to QMS ISO 9001:2015 Lead Auditor Course

2. Evolution of Quality -Self Learning

1
Evolution of Quality and ISO 9001 Standard
90 Mins.

3.Vocabulary Terms and Definition -Self Learning-Tutor Overview

1
Organization
1.5 Min
2
Quality
3.2 Mins
3
Quality Management System(QMS)
3.5 mins
4
Quality Policy
3 mins
5
Quality Objective
3 mins
6
Context of an Organization
4 Min
7
Documented Information
1.25 Min
8
Process
6 Mins
9
Risk
4 mins
10
Statutory , Regulatory Requirement
6 Mins
11
Measurement , Monitoring
5 Mins
12
Review, Verification , Validation
10 mins
13
Audit, Non-Conformity, Correction and Corrective Action
7 Mins
14
Improvement
15 mins
15
Quiz- Terms and Definition-Management System Common
14 questions

4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview

1
Purpose and Benefit of ISO 9001.2015 Standard
9 Mins
2
7 Quality Management Principles-Foundation of ISO 9001:2015 standard
35 Mins
3
7 QMS Principles
2 questions
4
Risk Based Thinking-Explained
10 mins
5
ISO 9001:2015 Model and 10 Element HLS-Overview
25 mins
6
1. Scope
3.5 Mins
7
2. Normative Reference
1.5 Min
8
3.Terms and definitions
1 Min
9
4.Context of the organization
35 Mins
10
5.Leadership
20 Minutes
11
Leadership
12
6.Planning
15 mins
13
How to Address Risks -A real Life Example of TCB Inspection Services
10 mins
14
7. Support
45 Minutes
15
7.2 Assessing Competence
30 mins
16
Competence
17
Measuring and Monitoring Resources
8 mins
18
Measuring and Monitoring Resources
19
7.5 Control of Dcumented Information
20 mins
20
Control of Documented information
1 question
21
8. Operation
15 minutes
22
8.1 Operational Planning and Control
10 mins
23
8.2 Requirements for products and services
20 Minutes
24
Requirement for Products and Services
25
8.3 Design and development of products and services
25 Mins
26
Design and Development Process
27
8.4 Control of externally provided processes, products and services
9 mins
28
Purchase Process
29
8.5 Production and service provision
30 Minutes
30
8.6 Release of products and services
13 Mins
31
Release of Product and Services
32
8.7 Control of nonconforming outputs
15 mins
33
Nonconforming Output
34
9. Performance Evaluation
15 Mins
35
9.1 Monitoring, measurement, analysis and evaluation
10 Minutes
36
9.2 Internal audit
15 mins
37
Internal Audit
38
9.3 Management review
3 minutes
39
Management Review
40
10. Improvement
15 mins
41
Quick Revision of ISO 9001:2015
23 Mins
42
QMS Conformity Assessment
10 questions

Demonstrate your understanding on interpretation of ISO 9001:2015 standard

5. Introduction to Audit -Self Learning-Tutor Overview

1
First Party Second Party Third Party Audit
15 mins
2
First Party , Second Party and Third party Audit
3 questions
3
Audit Process Flow Chart
5 mins
4
Audit Method
5 mins
5
Audit Parameters, Scope-objectives and Criteria
5 mins
6
Types of Audit-Certification-Surveillance-Renewal-Special Audits
10 mins
7
2 stage Audit Approach-Stage 1 Audit
8 mins
8
Visit Universal Motor-A Site Tour of a Bosch Car service station as part of Stage 1 Audit
3 Mins
9
2 stage Audit Approach-Stage 2 Audit
5 Mins
10
Audit Process flowchart (ISO 19011)
5 Mins
11
Watch the Video of a Role Model Car Service Station-In preparation for Stage 2 Audit
3
12
Stage 1 and Stage 2 Audit Quiz
6 questions
13
Process Approach Audit-Linking Various Processes while Auditing
5 Mins
14
Risk Based Approach for Audit
18 Mins
15
Non-Conformity-Major and Minor
8 mins
16
Quiz-Conducting Audit
12 questions

6. Auditors Roles and Responsibilities Self Learning-Tutor Overview

1
Auditors Roles and Responsibilities
60 mins
2
Quiz-Auditor Roles and Responsibility
4 questions
3
Assignment 1-Managing Situations-Auditee does not Accept NC
4
Assignment 2-NC Close request during Closeout meeting
5
Auditors Skills-Listening Skill – Audio Clip
6 Mins
6
Listening Skill Test
10 questions

7. Checklist -Self Learning -Tutors overview

1
Check list, Advantage and Drawbacks
20 mins

Audit Check List

2
Audit Check List
3
Prepare a Check List- Measuring and Monitoring Resource
4
Audit Check list-Top Management Commitment
5
Prepare a Check List-requirement for products and services Cl.8.2
6
Prepare a Check List-Internal Audit Cl 9.2

Audit Planning -Self Learning -Tutors overview

1
Audit Planning process
15 mins
2
Audit Team Selection
30 Mins
3
Prepare an Audit Plan- Explained with Demo
20 Mins
4
Audit Plan Quiz
6 questions

9. Conducting Onsite Process Approach Audit ( During Tutor Guided Live Session )

1
Opening Meeting Role Play-Video Demo
12 min
2
Auditing Competence Awareness and Training-Video
3
Control of Measuring and Monitoring Resources
8 mins
4
Auditing Internal Audit
5
Prepare an Audit Report- Explained with Demo
10 Mins
6
Review a Closing Meeting Guide
15 mins
7
Simulated Certification Audit Closing Meeting Role Play
14 min

Closing Meeting Role Play Demo

8
Follow up Audit Process
15 mins
9
Follow up Audit Quiz
10
Audit Report Quiz

10. Certification and Accreditation

1
Certification and Accreditation
60 Min
2
Briefly Explain Risk Based approach to Audit
3
Briefly Explain the evidence based approach to Audit
4
Briefly Explain the Importance of Confidentiality in an Audit
5
Quiz Certification and Accreditation

11. CQI/IRCA Registration Process

1
About CQI/IRCA and Registration Process and Grades
26 Mins
2
CQI/IRCA Registration

12. Written Examination

1
CQI/IRCA Examination Process
7 mins
2
CQI/IRCA Exam Guide
4 mins
3
TCB Examination-CBT(Classmarker)

Learners' Assignments- Recommended Self Practice -Audit Check Lists Preparation(Optional)

1
Prepare a Check list-Release of Products and Services. Cl.No 8.6
2
Prepare a Check list-Purchasing Process Cl 8.4
3
Prepare a Check List-Product and Service Provision Cl 8.5
4
Prepare a Check list-Nonconforming Output Cl 8.7
5
Prepare a Check List-Improvement Cl 10
6
Prepare a Check List-Management Review Cl 9.3

Learners' Assignments - Recommended Self Practice - Managing Audit Situations (Optional)

1
Assignment 3- Guide Makes a body gesture and a paralanguage
2
Assignment 4- Auditee offers Expensive gifts to Audit Teams
3
Assignment 5- No Senior Members present in Close out Meeting
4
Assignment 6- Delayed Arrival of Auditor
5
Assignment 7- Situation during Opening Meeting that can delay and upset the plan
6
Assignment 8- Constant use of Mobile phone disrupting the audit
7
Assignment 9- MR tells the auditor was using his personal grudge and raised unacceptable NCs
8
Assignment 10-A Consultant appointed to work as Employee constantly arguing with the auditor
9
Assignment 11-Auditee unwilling to share Process design data and access to areas for Confidentiality concerns
40 Hours total , for Blended learning 2 days equivalent self Learning followed by 3 days -24 Hours Tutor Guided sessions . 2 Hours 15 Min is included in 40 hours overall course duration, Anything less than this is a gross deviation to CQI/IRCA requirement
No. Its a blatant deviation and serious mal-administration of the training by the providers and a serious noncompliance to CQI/IRCA requirement and you must know this as customers of training providers. Blended Course can be presented in 5 days X 5 Hours or customized to cover 24 hours in 3 days or multiple No. of days with shorter modules per day after the learners complete their self learning before joining Tutor guided session. There must be verifiable evidence of learners self study. TCB requires the learners to complete the self study within a maximum of 90 days , complete all the self study assignments and quizzes. They will then receive a self-learning completion certificate. The learner can then joins the Tutor guided sessions .
Your personal information remains absolutely safe and secure in full compliance with our Privacy protection policy and GDPR. Your results or confidential information shall not be shared with any third party
The Certificates shall be issued by TCB Cert. Worldwide LLC as a CQI/IRCA Approved Training Partner. TCB shall also award a certificate of Sucessful Completion with IACET Accredited CEU as an Accredited Provider.
For the purpose of CQI/IRCA Registration , the certificate remains valid for 5 years from the date of the course . Certificates with IACET CEU has no expiry
CQI/IRCA publishes renewal criteria typically you need to attend a transition course, Maintained an Audit Log sheet (if you are involved in auditing) and CPD Log sheet, and s document your learning. The courses must be approved by CQI/IRCA. Please contact TCB for renewal .write to tsa@tr-cbl.com
Yes. Both the mode of training are approved by CQI/IRCA. The learning outcome remains consistent based on CQI/IRCA certification scheme. There is no difference in the certificates issued for Virtual , in-person as well as Blended courses
He /she will get a Certificate of Attendance. A certificate of attendance is not acceptable to CQI/IRCA for granting registration. The delegates can write a retest exam within 1 year using a different Questions assigned by TCB
The CQI/IRCA exams are conducted by CQI/IRCA using their AI driven platform called SARAS. You can take up the exam from anywhere, any time with 30 days of the course-the date will be given in the examination link that you be sent to you in your designated mail by CQI/IRCA once your details are provided by the ATP. e.g TCB once you join the course This is a Computer Based Test. Please refer TCB resources in YouTube for gaining more insight on the exam process
Its an open book exam. You can refer copies of the ISO 9000:2015, 9001:2015 and 19011:2018 standards including Notes taken during the course .
All answers are objective, single choice, Multichoice, Fill in the blanks , mix and match type. There are 5 sections. In each section minimum qualifying score shall be 40% and an average of 50% covering all the five sections
Exam takers whose first language is English they will get 1 Hours 45 Mins to write the exam . Non native English exam takers writing examination in English will be granted 30 minutes extra time
For an exam taker suffers from momentary sickness, dyslexia and other ailment that limits their ability to write exams at normal pace , a further and extra time of 30 min may be allowed as reasonable adjustment . The reasonable adjustment shall be requested in advance with the doctor's prescription or an advice
TCB tutoring team will inform and familiarize you with the examination process and marking guides during the course.. You will be familiarized with Classmarker software used by TCB . Results and the certificates shall be issued within 15 days by TCB
Good internet connection, Laptop/Desktop with the camera. A quiet noise-free comfortable place /work station is highly recommended.
The Exam will automatically end and be submitted after time gets over in the virtual examination. All the answers will be saved automatically and you will receive a notification
For CQI/IRCA Approved Exam, if there is a power failure, you can reconnect . For repeated disconnection , the exam will be abandoned and you have to take a new fresh exam .For IACET courses, you have to contact the Training and service Administrator of TCB immediately . You can continue the examination if there is no power failure at your end and the connection will be re-established using emergency power backup
You will receive results via email from TCB
Typically the certificates are issued within 10 working days of the examination and no later than 15 working days
You can collect it from TCB office or It can be sent by registered post at your address, For Virtual courses, the hard copies are posted via speed post. Digital certificates are issued within 10-15 working days
You may write an e-mail to tsa@tr-cbl.com with a copy to tutor@tr-cbl.com
One retest within 1 years from the date of the course.
You will be shown as no show. However you can write one exam and lose the opportunity to write retest just incase of an unsatisfactory result of the exam
Yes you can get 2 Months access to TCB Course materials regardless of the mode of your studies . However your assignment and quiz results shall not be moderated for regular course. For Blended Course, you must complete self study and assignments before joining the Tutor guided sessions to complete skill based learning part e.g Course workshops, Audit document preparation tasks and audit role play activities and complete the training before you can take up the exams
40 Hours. Only 10% time can be reduced for refreshment breaks such as lunch and other breaks. The tutor guided seat time can not be less than 36 Hours including 2 Hours 15 Minutes of Exam time
Self study can be completed at self pace. For TCB course within 60 days using TCB LMS and must submit all assignments and complete Quizzes. This will be considered equivalent to 16 Hours . Once completed , within next 90 days , the learners must complete the Tutor Guided Sessions . the duration is equivalent to 24 Hours . The study must be completed in 6 months time from the date of enrollment. The tutor moderated session , tasks and workshops and simulated audits may be presented in Virtually live class or in-person
You can download the standards from TCB online store for free once you are registered as a learner, Other course materials can be accessed in TCB LMS and also downloaded from the LMS
No. CQI/IRCA Does not issue any certificates. The Certificate shall be issued by TCB as a CQI/IRCA Approved Training Partner. TCB will complete the training. Upload your data in CQI/IRCA Portal. You will receive Unique Learner No. for traceability. You will get practive as well as final exam Question links. Practice exam can be taken up 99 times within 30 days of the course completion. Final exam must be taken within 30 days. We recommend you to write the exams on 21st/22nd days -except Monday morning. CQI/IRCA send result updates to TCB for TCB Learners. TCB shall issue the Certificate in CQI/IRCA Approved Template using TCB as well as CQI/IRCA Logo. This is valid all over the world. You can see the appearance of TCB certificate in the course page
Yes, you will get a full refund as per the TCB cancellation policy, if canceled 2 weeks before the course

Join our Next course

Virtually Live Instructor-Led Training

World Quality Day Special Course

Nov 10, 2023 to Nov18,2023,

5 PM to 9.30 PM AST (GMT+3)

To register please send an email to tsa@tr-cbl.com


Join our World Quality Day Event on Nov 09, 2023


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Training Schedules

Start Day Start Time
End Day End Time
Country City Venue Training Mode Pay&Register
17.11.2024 17:00
25.11.2024 21:00
Anywhere NA Place of your choice Virtual Live
16.12.2024 17:00
24.12.2024 21:00
Anywhere NA Place of your choice Virtual Live
18.01.2025 17:00
26.01.2025 21:00
Anywhere NA Place of your Choice Virtual Live
15.02.2025 17:00
23.02.2025 21:00
Anywhere NA Place of your Choice Virtual Live
15.03.2025 17:00
23.03.2025 21:00
Anywhere NA Place of your Choice Virtual Live
19.04.2025 17:00
27.04.2025 21:00
Anywhere NA Place of your choice Virtual Live
17.05.2025 17:00
25.05.2025 21:00
Anywhere NA Place of Your choice Virtual Live
14.06.2025 17:00
22.06.2025 21:00
Anywhere NA Place of your choice Virtual Live
Investment
Enrolled: 30 students
Duration: 40 hours
Lectures: 77
Video: 10 hours
Level: Professional

Archive

Categories

Become an Instructor

Become an Instructor:

Ideal for those capable professionals having outstanding subject knowledge and competence meeting TCB Criteria. and passion to train on behalf of can join us as an Approved Tutor. You will receive remuneration for the training where certification and administrations will be controlled by TCB. You will receive online access to TCB resources for training purpose.

You will be able to use TCB Logo as TCB Approved Tutor in your promotional materials including personal websites if you have one. You cannot advertise yourself to be approved by TCBโ€™s Accreditation and Approval Authorities e.g IRCA.

You can deliver both Virtual as well as in-person classroom-based training.For each Training you will be provided with an assignment based on Course run request.

Qualification Criteria: Please contact us to have greater understanding of our requirement and remuneration model.

(Must be fluent in English)



(Please combine PDF copies of relevant certificates if needed)

Quality Pledge:

1. I pledge to offer training with Zero tolerance to compromises fully in compliance to TCB Procedure and requirements developed as per the criteria set by its accreditation bodies

2. I will give my best to add value to the learners and the organization by offering training that meets best industry standards

3. . We will endeavour to enhance the name and reputation of TCB and Its accreditation bodies

4. I will fully cooperate with TCB in any investigation process just in case there is any compliant or appeal

Be a Marketing Partner

Become a Marketing Partner :

Ideal for those organizations with good market knowledge and ability to promote however does not have internal resources. e,g Competent tutor meeting TCB Criteria. You may join us as a marketing partner and share revenues while the training will be fully controlled by TCB.

You will be able to use TCB Logo as TCB Affiliated Partner in your promotional materials including websites. You cannot advertise your organization to be approved by TCB Accreditation and approval Autthorities. You can promote both Virtual as well as in person classroom-based training.



Quality Pledge:

1. We pledge to organize training with Zero tolerance to compromises fully in conformity to TCB Procedure and requirements developed as per the criteria set by its accreditation bodies
2.. We will endeavour to enhance the name and reputation of TCB and Its accreditation bodies.
3. We will fully cooperate with TCB in any investigation process just in case there is any compliant or appeal

Be a Training Partner

Become a Training Partner:

Ideal for those organizations with good market knowledge and ability to promote training with capable internal resources. e,g Competent tutor/s meeting TCB Criteria to deliver training in your approved jurisdiction . You may join us as an Affiliated Training Partner while the training will be promoted and conducted by you while certification and course administration shall be controlled by TCB.

You will be able to use TCB Logo as TCB Affiliated Training Partner in your promotional materials including websites. You cannot advertise your organization to be approved by TCBโ€™s Accreditation and Approval Autthorities

One of the advantages is that your organizational Logo will appear in the certificates issued to the learners by TCB as the Affiliated Training Partner delivering the training.

In this arrangement you will pay a course levy fees to TCB which includes Examination fee per candidates.

This arrangement is applicable only for in person Class either in classroom, Clientโ€™s premises and hotel as applicable. Virtual Training cannot be provided by the affiliated Training partners.



Quality Pledge:

1. We pledge to organize training with Zero tolerance to compromises fully in conformity to TCB Procedure and requirements developed as per the criteria set by its accreditation bodies
2.. We will endeavour to enhance the name and reputation of TCB and Its accreditation bodies.
3. We will fully cooperate with TCB in any investigation process just in case there is any compliant or appeal

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