ISO 9001:2015 Lead Auditor Course (Blended Learning)
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Course sections
Section 1
1. Introduction
1
1.1 Course Introduction-Self Learning
Section 2
2. Evolution of Quality -Self Learning
1
Evolution of Quality and ISO 9001 Standard
Section 3
3.Vocabulary Terms and Definition -Self Learning-Tutor Overview
1
Organization
2
Quality
3
Quality Management System(QMS)
4
Quality Policy
5
Quality Objective
6
Context of an Organization
7
Documented Information
8
Process
9
Risk
10
Statutory , Regulatory Requirement
11
Measurement , Monitoring
12
Review, Verification , Validation
13
Audit, Non-Conformity, Correction and Corrective Action
14
Improvement
15
Quiz- Terms and Definition-Management System Common
14 questions
Section 4
4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview
1
Purpose and Benefit of ISO 9001.2015 Standard
2
7 Quality Management Principles-Foundation of ISO 9001:2015 standard
3
7 QMS Principles
2 questions
4
Risk Based Thinking-Explained
5
ISO 9001:2015 Model and 10 Element HLS-Overview
6
1. Scope
7
2. Normative Reference
8
3.Terms and definitions
9
4.Context of the organization
10
5.Leadership
11
Leadership
12
6.Planning
13
How to Address Risks -A real Life Example of TCB Inspection Services
14
7. Support
15
7.2 Assessing Competence
16
Competence
17
Measuring and Monitoring Resources
18
Measuring and Monitoring Resources
19
7.5 Control of Dcumented Information
20
Control of Documented information
1 questions
21
8. Operation
22
8.1 Operational Planning and Control
23
8.2 Requirements for products and services
24
Requirement for Products and Services
25
8.3 Design and development of products and services
26
Design and Development Process
27
8.4 Control of externally provided processes, products and services
28
Purchase Process
29
8.5 Production and service provision
30
8.6 Release of products and services
31
Release of Product and Services
32
8.7 Control of nonconforming outputs
33
Nonconforming Output
34
9. Performance Evaluation
35
9.1 Monitoring, measurement, analysis and evaluation
36
9.2 Internal audit
37
Internal Audit
38
9.3 Management review
39
Management Review
40
10. Improvement
41
Quick Revision of ISO 9001:2015
42
QMS Conformity Assessment
10 questions
Section 5
5. Introduction to Audit -Self Learning-Tutor Overview
1
First Party Second Party Third Party Audit
2
First Party , Second Party and Third party Audit
3 questions
3
Audit Process Flow Chart
4
Audit Method
5
Audit Parameters, Scope-objectives and Criteria
6
Types of Audit-Certification-Surveillance-Renewal-Special Audits
7
2 stage Audit Approach-Stage 1 Audit
8
Visit Universal Motor-A Site Tour of a Bosch Car service station as part of Stage 1 Audit
9
2 stage Audit Approach-Stage 2 Audit
10
Audit Process flowchart (ISO 19011)
11
Watch the Video of a Role Model Car Service Station-In preparation for Stage 2 Audit
12
Stage 1 and Stage 2 Audit Quiz
6 questions
13
Process Approach Audit-Linking Various Processes while Auditing
14
Risk Based Approach for Audit
15
Non-Conformity-Major and Minor
16
Quiz-Conducting Audit
12 questions
Section 6
6. Auditors Roles and Responsibilities Self Learning-Tutor Overview
1
Auditors Roles and Responsibilities
2
Quiz-Auditor Roles and Responsibility
4 questions
3
Assignment 1-Managing Situations-Auditee does not Accept NC
4
Assignment 2-NC Close request during Closeout meeting
5
Auditors Skills-Listening Skill – Audio Clip
6
Listening Skill Test
10 questions
Section 7
7. Checklist -Self Learning -Tutors overview
1
Check list, Advantage and Drawbacks
2
Audit Check List
3
Prepare a Check List- Measuring and Monitoring Resource
4
Audit Check list-Top Management Commitment
5
Prepare a Check List-requirement for products and services Cl.8.2
6
Prepare a Check List-Internal Audit Cl 9.2
Section 8
Audit Planning -Self Learning -Tutors overview
1
Audit Planning process
2
Audit Team Selection
3
Prepare an Audit Plan- Explained with Demo
4
Audit Plan Quiz
6 questions
Section 9
9. Conducting Onsite Process Approach Audit ( During Tutor Guided Live Session )
1
Opening Meeting Role Play-Video Demo
2
Auditing Competence Awareness and Training-Video
3
Control of Measuring and Monitoring Resources
4
Auditing Internal Audit
5
Prepare an Audit Report- Explained with Demo
6
Review a Closing Meeting Guide
7
Simulated Certification Audit Closing Meeting Role Play
8
Follow up Audit Process
9
Follow up Audit Quiz
10
Audit Report Quiz
Section 10
10. Certification and Accreditation
1
Certification and Accreditation
2
Briefly Explain Risk Based approach to Audit
3
Briefly Explain the evidence based approach to Audit
4
Briefly Explain the Importance of Confidentiality in an Audit
5
Quiz Certification and Accreditation
Section 11
11. CQI/IRCA Registration Process
1
About CQI/IRCA and Registration Process and Grades
2
CQI/IRCA Registration
Section 12
12. Written Examination
1
CQI/IRCA Examination Process
2
CQI/IRCA Exam Guide
3
TCB Examination-CBT(Classmarker)
Section 13
Learners' Assignments- Recommended Self Practice -Audit Check Lists Preparation(Optional)
1
Prepare a Check list-Release of Products and Services. Cl.No 8.6
2
Prepare a Check list-Purchasing Process Cl 8.4
3
Prepare a Check List-Product and Service Provision Cl 8.5
4
Prepare a Check list-Nonconforming Output Cl 8.7
5
Prepare a Check List-Improvement Cl 10
6
Prepare a Check List-Management Review Cl 9.3
Section 14
Learners' Assignments - Recommended Self Practice - Managing Audit Situations (Optional)
1
Assignment 3- Guide Makes a body gesture and a paralanguage
2
Assignment 4- Auditee offers Expensive gifts to Audit Teams
3
Assignment 5- No Senior Members present in Close out Meeting
4
Assignment 6- Delayed Arrival of Auditor
5
Assignment 7- Situation during Opening Meeting that can delay and upset the plan
6
Assignment 8- Constant use of Mobile phone disrupting the audit
7
Assignment 9- MR tells the auditor was using his personal grudge and raised unacceptable NCs
8
Assignment 10-A Consultant appointed to work as Employee constantly arguing with the auditor
9
Assignment 11-Auditee unwilling to share Process design data and access to areas for Confidentiality concerns
1. Introduction
1.1 Course Introduction-Self Learning
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