ISO 17020:2012 Lead Auditor Conversion Course (Virtually Live)
1. Introduction
Introduction and Welcome to QMS ISO 9001:2015 Lead Auditor Course
2. Evolution of Quality -Self Learning
1
Evolution of Quality and ISO 9001 Standard
3.Vocabulary Terms and Definition -Self Learning-Tutor Overview
1
Organization
2
Quality
3
Quality Management System(QMS)
4
Quality Policy
5
Quality Objective
6
Context of an Organization
7
Documented Information
8
Process
9
Risk
10
Statutory , Regulatory Requirement
11
Measurement , Monitoring
12
Review, Verification , Validation
13
Audit, Non-Conformity, Correction and Corrective Action
14
Improvement
15
Quiz- Terms and Definition-Management System Common
4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview
1
Purpose and Benefit of ISO 9001.2015 Standard
2
7 Quality Management Principles-Foundation of ISO 9001:2015 standard
3
7 QMS Principles
4
Risk Based Thinking-Explained
5
ISO 9001:2015 Model and 10 Element HLS-Overview
6
1. Scope
7
2. Normative Reference
8
3.Terms and definitions
9
4.Context of the organization
10
5.Leadership
11
6.Planning
12
How to Address Risks -A real Life Example of TCB Inspection Services
13
7. Support
14
7.2 Assessing Competence
15
Measuring and Monitoring Resources
16
7.5 Control of Dcumented Information
17
8. Operation
18
8.1 Operational Planning and Control
19
8.2 Requirements for products and services
20
8.3 Design and development of products and services
21
8.4 Control of externally provided processes, products and services
22
8.5 Production and service provision
23
8.6 Release of products and services
24
8.7 Control of nonconforming outputs
25
9. Performance Evaluation
26
9.1 Monitoring, measurement, analysis and evaluation
27
9.2 Internal audit
28
9.3 Management review
29
10. Improvement
30
Quick Revision of ISO 9001:2015
31
Additional Documentation Requirement as per ISO 17020:2012
32
QMS Conformity Assessment
Demonstrate your understanding on interpretation of ISO 9001:2015 standard
5. Introduction to Audit -Self Learning-Tutor Overview
1
First Party Second Party Third Party Audit
2
Audit Process Flow Chart
3
Audit Method
4
Audit Parameters, Scope-objectives and Criteria
5
Types of Audit-Certification-Surveillance-Renewal-Special Audits
6
2 stage Audit Approach-Stage 1 Audit
7
2 stage Audit Approach-Stage 2 Audit
8
Audit Process flowchart (ISO 19011)
9
Stage 1 and Stage 2 Audit Quiz
10
Process Approach Audit-Linking Various Processes while Auditing
11
Risk Based Approach for Audit
12
Non-Conformity-Major and Minor
13
Quiz-Conducting Audit
6. Auditors Roles and Responsibilities Self Learning-Tutor Overview
1
Auditors Roles and Responsibilities
2
Quiz-Auditor Roles and Responsibility
3
Assignment 1-Managing Situations-Auditee does not Accept NC
4
Assignment 2-NC Close request during Closeout meeting
5
Auditors Skills-Listening Skill – Audio Clip
6
Listening Skill Test
7. Checklist
1
Check list, Advantage and Drawbacks
Audit Check List
2
Audit Check list-Top Management Commitment
3
Audit Check List
Audit Planning
1
Audit Planning process
2
Audit Team Selection
3
Prepare an Audit Plan- Explained with Demo
4
Audit Plan Quiz
9. Conducting Onsite Process Approach Audit ( During Tutor Guided Live Session )
1
Opening Meeting Role Play-Video Demo
2
Auditing Competence Awareness and Training-Video
3
Control of Measuring and Monitoring Resources
4
Prepare an Audit Report- Explained with Demo
5
Review a sample Audit Report
6
Review a Closing Meeting Guide
7
Simulated Certification Audit Closing Meeting Role Play
Closing Meeting Role Play Demo
8
Follow up Audit Process
9
Follow up Audit Quiz
10
Audit Report Quiz
10. Certification and Accreditation
1
Certification and Accreditation
2
Briefly Explain Risk Based approach to Audit
3
Briefly Explain the evidence based approach to Audit
4
Briefly Explain the Importance of Confidentiality in an Audit
5
Quiz Certification and Accreditation
12. Written Examination
1
TCB Examination-CBT(Classmarker)
40 Hours total , for Blended learning 2 days equivalent self Learning followed by 3 days -24 Hours Tutor Guided sessions . 2 Hours 15 Min is included in 40 hours overall course duration, Anything less than this is a gross deviation to CQI/IRCA requirement
No. Its a blatant deviation and serious mal-administration of the training by the providers and a serious noncompliance to CQI/IRCA requirement and you must know this as customers of training providers. Blended Course can be presented in 5 days X 5 Hours or customized to cover 24 hours in 3 days or multiple No. of days with shorter modules per day after the learners complete their self learning before joining Tutor guided session. There must be verifiable evidence of learners self study. TCB requires the learners to complete the self study within a maximum of 90 days , complete all the self study assignments and quizzes. They will then receive a self-learning completion certificate. The learner can then joins the Tutor guided sessions .
Your personal information remains absolutely safe and secure in full compliance with our Privacy protection policy and GDPR. Your results or confidential information shall not be shared with any third party
The Certificates shall be issued by TCB Cert. Worldwide LLC as a CQI/IRCA Approved Training Partner. TCB shall also award a certificate of Sucessful Completion with IACET Accredited CEU as an Accredited Provider.
For the purpose of CQI/IRCA Registration , the certificate remains valid for 5 years from the date of the course . Certificates with IACET CEU has no expiry
CQI/IRCA publishes renewal criteria typically you need to attend a transition course, Maintained an Audit Log sheet (if you are involved in auditing) and CPD Log sheet, and s document your learning. The courses must be approved by CQI/IRCA. Please contact TCB for renewal .write to tsa@tr-cbl.com
Yes. Both the mode of training are approved by CQI/IRCA. The learning outcome remains consistent based on CQI/IRCA certification scheme. There is no difference in the certificates issued for Virtual , in-person as well as Blended courses
He /she will get a Certificate of Attendance. A certificate of attendance is not acceptable to CQI/IRCA for granting registration. The delegates can write a retest exam within 1 year using a different Questions assigned by TCB
The CQI/IRCA exams are conducted by CQI/IRCA using their AI driven platform called SARAS. You can take up the exam from anywhere, any time with 30 days of the course-the date will be given in the examination link that you be sent to you in your designated mail by CQI/IRCA once your details are provided by the ATP. e.g TCB once you join the course This is a Computer Based Test. Please refer TCB resources in YouTube for gaining more insight on the exam process
Its an open book exam. You can refer copies of the ISO 9000:2015, 9001:2015 and 19011:2018 standards including Notes taken during the course .
All answers are objective, single choice, Multichoice, Fill in the blanks , mix and match type. There are 5 sections. In each section minimum qualifying score shall be 40% and an average of 50% covering all the five sections
Exam takers whose first language is English they will get 1 Hours 45 Mins to write the exam . Non native English exam takers writing examination in English will be granted 30 minutes extra time
For an exam taker suffers from momentary sickness, dyslexia and other ailment that limits their ability to write exams at normal pace , a further and extra time of 30 min may be allowed as reasonable adjustment . The reasonable adjustment shall be requested in advance with the doctor's prescription or an advice
TCB tutoring team will inform and familiarize you with the examination process and marking guides during the course.. You will be familiarized with Classmarker software used by TCB . Results and the certificates shall be issued within 15 days by TCB
Good internet connection, Laptop/Desktop with the camera. A quiet noise-free comfortable place /work station is highly recommended.
The Exam will automatically end and be submitted after time gets over in the virtual examination. All the answers will be saved automatically and you will receive a notification
For CQI/IRCA Approved Exam, if there is a power failure, you can reconnect . For repeated disconnection , the exam will be abandoned and you have to take a new fresh exam .For IACET courses, you have to contact the Training and service Administrator of TCB immediately . You can continue the examination if there is no power failure at your end and the connection will be re-established using emergency power backup
You will receive results via email from TCB
Typically the certificates are issued within 10 working days of the examination and no later than 15 working days
You can collect it from TCB office or It can be sent by registered post at your address, For Virtual courses, the hard copies are posted via speed post. Digital certificates are issued within 10-15 working days
You may write an e-mail to tsa@tr-cbl.com with a copy to tutor@tr-cbl.com
One retest within 1 years from the date of the course.
You will be shown as no show. However you can write one exam and lose the opportunity to write retest just incase of an unsatisfactory result of the exam
Yes you can get 2 Months access to TCB Course materials regardless of the mode of your studies . However your assignment and quiz results shall not be moderated for regular course. For Blended Course, you must complete self study and assignments before joining the Tutor guided sessions to complete skill based learning part e.g Course workshops, Audit document preparation tasks and audit role play activities and complete the training before you can take up the exams
40 Hours. Only 10% time can be reduced for refreshment breaks such as lunch and other breaks. The tutor guided seat time can not be less than 36 Hours including 2 Hours 15 Minutes of Exam time
Self study can be completed at self pace. For TCB course within 60 days using TCB LMS and must submit all assignments and complete Quizzes. This will be considered equivalent to 16 Hours . Once completed , within next 90 days , the learners must complete the Tutor Guided Sessions . the duration is equivalent to 24 Hours . The study must be completed in 6 months time from the date of enrollment. The tutor moderated session , tasks and workshops and simulated audits may be presented in Virtually live class or in-person
You can download the standards from TCB online store for free once you are registered as a learner, Other course materials can be accessed in TCB LMS and also downloaded from the LMS
No. CQI/IRCA Does not issue any certificates. The Certificate shall be issued by TCB as a CQI/IRCA Approved Training Partner. TCB will complete the training. Upload your data in CQI/IRCA Portal. You will receive Unique Learner No. for traceability. You will get practive as well as final exam Question links. Practice exam can be taken up 99 times within 30 days of the course completion. Final exam must be taken within 30 days. We recommend you to write the exams on 21st/22nd days -except Monday morning. CQI/IRCA send result updates to TCB for TCB Learners. TCB shall issue the Certificate in CQI/IRCA Approved Template using TCB as well as CQI/IRCA Logo. This is valid all over the world. You can see the appearance of TCB certificate in the course page
Yes, you will get a full refund as per the TCB cancellation policy, if canceled 2 weeks before the course
Join our Next course
Virtually Live Instructor-Led Training
World Quality Day Special Course
Nov 10, 2023 to Nov18,2023,
5 PM to 9.30 PM AST (GMT+3)
To register please send an email to tsa@tr-cbl.com
Join our World Quality Day Event on Nov 09, 2023
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Training Schedules
Start Day
Start Time
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End Day
End Time
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Country | City | Venue | Training Mode | Pay&Register |
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7.03.2024
09:00
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13.03.2024
21:00
|
Join from Anywhere | Not Applicable | Virtual | Virtual Live | |
3.05.2024
17:00
|
11.05.2024
21:30
|
Join from Anywhere | Not Applicable | Virtual | Virtual Live | |
24.05.2024
09:00
|
31.05.2024
21:00
|
Join from Anywhere | Not Applicable | Virtual | Virtual Live | |
27.06.2024
09:00
|
4.07.2024
21:00
|
Join From Anywhere | Not Applicable | Virtual | Virtual Live | |
31.07.2024
17:00
|
7.08.2024
21:30
|
Join From Anywhere | Not Applicable | Place of your choice | Virtual Live | |
11.09.2024
17:00
|
16.09.2024
21:00
|
Join from Anywhere | Not Applicable | Place of your choice | Virtual Live | |
21.10.2024
17:00
|
26.10.2024
21:00
|
Join from Anywhere | Not Applicable | Place of your choice | Virtual Live | |
9.11.2024
17:00
|
14.11.2024
21:00
|
Join from Anywhere | Nota Applicable | Place of your choice | Virtual Live |