Curriculum
ISO 17020:2012 Lead Auditor Conversion Course (Virtually Live)
1. Introduction
0/1
2. Evolution of Quality -Self Learning
0/1
3.Vocabulary Terms and Definition -Self Learning-Tutor Overview
0/15
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Organization
1.5 Min -
Quality
3.2 Mins
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Quality Management System(QMS)
3.5 mins
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Quality Policy
3 mins
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Quality Objective
3 mins
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Context of an Organization
4 Min
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Documented Information
1.25 Min
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Process
6 Mins
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Risk
4 mins
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Statutory , Regulatory Requirement
6 Mins
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Measurement , Monitoring
5 Mins
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Review, Verification , Validation
10 mins
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Audit, Non-Conformity, Correction and Corrective Action
7 Mins
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Improvement
15 mins
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Quiz- Terms and Definition-Management System Common
13 questions
4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview
0/32
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Purpose and Benefit of ISO 9001.2015 Standard
9 Mins
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7 Quality Management Principles-Foundation of ISO 9001:2015 standard
35 Mins
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7 QMS Principles
2 questions
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Risk Based Thinking-Explained
10 mins
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ISO 9001:2015 Model and 10 Element HLS-Overview
25 mins
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1. Scope
3.5 Mins
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2. Normative Reference
1.5 Min
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3.Terms and definitions
1 Min
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4.Context of the organization
35 Mins
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5.Leadership
20 Minutes -
6.Planning
15 mins
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How to Address Risks -A real Life Example of TCB Inspection Services
10 mins
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7. Support
45 Minutes
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7.2 Assessing Competence
30 mins
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Measuring and Monitoring Resources
8 mins
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7.5 Control of Dcumented Information
20 mins
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8. Operation
15 minutes
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8.1 Operational Planning and Control
10 mins
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8.2 Requirements for products and services
20 Minutes
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8.3 Design and development of products and services
25 Mins
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8.4 Control of externally provided processes, products and services
9 mins
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8.5 Production and service provision
30 Minutes
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8.6 Release of products and services
13 Mins
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8.7 Control of nonconforming outputs
15 mins
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9. Performance Evaluation
15 Mins
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9.1 Monitoring, measurement, analysis and evaluation
10 Minutes
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9.2 Internal audit
15 mins
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9.3 Management review
3 minutes
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10. Improvement
15 mins
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Quick Revision of ISO 9001:2015
23 Mins
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Additional Documentation Requirement as per ISO 17020:2012
Text lesson
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QMS Conformity Assessment
10 questions
5. Introduction to Audit -Self Learning-Tutor Overview
0/13
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First Party Second Party Third Party Audit
15 mins
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Audit Process Flow Chart
5 mins
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Audit Method
5 mins
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Audit Parameters, Scope-objectives and Criteria
5 mins
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Types of Audit-Certification-Surveillance-Renewal-Special Audits
10 mins
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2 stage Audit Approach-Stage 1 Audit
8 mins
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2 stage Audit Approach-Stage 2 Audit
5 Mins
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Audit Process flowchart (ISO 19011)
5 Mins
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Stage 1 and Stage 2 Audit Quiz
6 questions
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Process Approach Audit-Linking Various Processes while Auditing
5 Mins
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Risk Based Approach for Audit
18 Mins
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Non-Conformity-Major and Minor
8 mins
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Quiz-Conducting Audit
12 questions
6. Auditors Roles and Responsibilities Self Learning-Tutor Overview
0/6
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Auditors Roles and Responsibilities
60 mins
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Quiz-Auditor Roles and Responsibility
4 questions
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Assignment 1-Managing Situations-Auditee does not Accept NC
Assignment -
Assignment 2-NC Close request during Closeout meeting
Assignment
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Auditors Skills-Listening Skill - Audio Clip
6 Mins
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Listening Skill Test
10 questions
7. Checklist
0/3
Audit Planning
0/4
9. Conducting Onsite Process Approach Audit ( During Tutor Guided Live Session )
0/10
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Opening Meeting Role Play-Video Demo
12 min
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Auditing Competence Awareness and Training-Video
Text lesson
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Control of Measuring and Monitoring Resources
8 mins
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Prepare an Audit Report- Explained with Demo
10 Mins
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Review a sample Audit Report
Text lesson
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Review a Closing Meeting Guide
15 mins
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Simulated Certification Audit Closing Meeting Role Play
14 min
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Follow up Audit Process
15 mins
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Follow up Audit Quiz
Quiz
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Audit Report Quiz
Quiz
10. Certification and Accreditation
0/5
12. Written Examination
0/1
