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Unit 1: 16 hours ( 2 day)

Understanding ISO 19011:2018, Guideline for Management system Audit

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Unit 1: 16 hours ( 2 day) Understanding Quality management tools: Lean, “7 tools” (Ishikawa) and benchmarking
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Unit 1: 16 hours ( 2 day) Understanding ISO 9004: 2018, Quality management — Quality of an organization — Guidance to achieve sustained success
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