TCBKF
QMS Manager (IACET Accredited CEU)
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Course sections

Section 1
Unit 1: 16 hours ( 2 day)
1
Evolution of quality and quality management
2
Work of quality gurus and relevance in the world of Quality
3
Quality management system terms and definitions and vocabulary
4
Fundamental Concepts, PDCA and understanding 7 quality management principles of ISO 9000:2015
5
Introduction to ISO 9001 standard and interpretation with relevant examples
6
Understanding Quality management tools: Lean, “7 tools” (Ishikawa) and benchmarking
7
Understanding ISO 19011:2018, Guideline for Management system Audit
8
Understanding ISO 9004: 2018, Quality management — Quality of an organization — Guidance to achieve sustained success
Section 2
Unit 2: 40 Hours (5 days or Customized )
1
This module is identical to TCB’s CQI/IRCA Approved Quality Management System Auditor /Lead auditor course . Participants are at liberty to choose an IACET Accredited QMS auditor/lead auditor Course additionally.
2
CQI/IRCA approved Certificate of successful completion shall be issued by TCB for candidates joining IRCA approved Auditor/lead auditor course. This certification meets training requirement for the participants to register with CQI/IRCA.
Section 3
Unit 3: 1 day (8 Hours)- Taking Part in Real Audit of QMS
1
Review of a real quality manual of An organization (stage 1 Audit)
2
Preparation/review of an audit Program and audit plan
3
Lead in an internal audit
4
Interview/Observe interview of top management
5
Prepare an audit report and nonconformity report
6
Identify Risk & Opportunities and Areas for improvement
Section 4
Unit 4 : Quality Improvement Project
1
Enhancing Quality of products or Service
2
Reduction of repair and rework and associated cost
3
Improvement in Communication process
4
Developing / Building Competence in People and enhancing engagements in Quality Matters
5
Enhancing and retaining organizational Knowledge
Section 5

Unit 1: 16 hours ( 2 day)

Understanding ISO 19011:2018, Guideline for Management system Audit

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Unit 1: 16 hours ( 2 day) Understanding Quality management tools: Lean, “7 tools” (Ishikawa) and benchmarking
Complete
Unit 1: 16 hours ( 2 day) Understanding ISO 9004: 2018, Quality management — Quality of an organization — Guidance to achieve sustained success