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Course sections

Unit 1: 16 hours ( 2 day)

Introduction to ISO 9001 standard and interpretation with relevant examples

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Unit 1: 16 hours ( 2 day) Fundamental Concepts, PDCA and understanding 7 quality management principles of ISO 9000:2015
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Unit 1: 16 hours ( 2 day) Understanding Quality management tools: Lean, “7 tools” (Ishikawa) and benchmarking