Quality

Management System

Quality Management System(QMS)

Quality Policy

Quality Objective

Context of an Organization

Documented Information

Measurement , Monitoring

Statutory , Regulatory Requirement

Review, Verification , Validation

Audit, Non-Conformity, Correction and Corrective Action

Conformity and Non conformity

Correction , Corrective Action

Improvement

Quiz- Terms and Definition-Management System Common

Workshop-Mix and Match-Terms and Definitions

Purpose and Benefit of ISO 9001.2015 Standard

ISO 9001:2015 Model and 10 Element HLS-Overview

1. Scope

2. Normative Reference

3.Terms and definitions

4.Context of the organization

5.Leadership

6.Planning

7. Support

8. Operation

9. Performance Evaluation

10. Improvement

Conformity Assessment Case#1

Conformity Assessment Case#2

Conformity Assessment Case#3

Conformity Assessment Case#4

Conformity Assessment Case#5

Conformity Assessment Case#6

Conformity Assessment Case#7

Conformity Assessment Case#8-Audit Frequency

Conformity Assessment Case#9-Identify what has gone wrong and Indicate Clause No./s.

Conformity Assessment Case#10

First Party Second Party Third Party Audit

Audit Process flowchart (ISO 19011)

Audit Method

Audit Parameters, Scope-objectives and Criteria

Types of Audit-Certification-Surveillance-Renewal-Special Audits

2 stage Audit Approach-Stage 1 Audit

2 stage Audit Approach-Stage 2 Audit

Certification Audit Process Steps

Remote Audit

Special Audits-Extension/reduction of scope

Special Audits-Short Notice

Special Audits- suspension, withdrawal

Quiz-Conducting Audit

WSE 3 : Adequacy of Documented Information-During Tutor Guided Live Sessions (Case study : Universal Motors)

WSE 4 : Auditing Top Management (Role Play During Tutor Guided Session

Check list, Advantage and Drawbacks

Advantage and Draw back

Audit Check list-Top Management Commitment

Prepare a Check list-Purchasing Process Cl 8.4

Prepare a Check List- Measuring and Monitoring Resource

Prepare a Check List-requirement for products and services Cl.8.2

Prepare a Check List-Product and Service Provision Cl 8.5

Prepare a Check List-Internal Audit Cl 9.2

Prepare a Check list-Nonconforming Output Cl 8.7

Prepare a Check List-Management Review Cl 9.3

Prepare a Check List-Improvement Cl 10

Audit Planning process

Audit Team Selection

Prepare an Audit Plan- Explained with Demo

Audit Plan Quiz

Develop a Certification Audit Plan (Universal Motors )

To be practiced in Tutor Guided Session

-UMS Case study To be practiced in Tutor Guided Session

WSE 8. Control of Measuring and Monitoring Resources-To be practiced in Tutor Guided Session

WSE 9 : -Customer Related Process -External and Internal Communication

WSE 10: Procurement and outsourcing-To be practiced in Tutor Guided Session

WSE 11: Planning for Product Realization-To be practiced in Tutor Guided Session

To be practiced in Tutor Guided Session

To be practiced in Tutor Guided Session

WSE 14: Auditing Internal Audit Process-To be practiced in Tutor Guided Session

WSE 15: Prepare a Certification Audit Report-To be practiced in Tutor Guided Session

WSE 16: Close out Meeting Role Play-To be practiced in Tutor Guided Session

WSE 17: Follow Up Audit-to be performed during Tutor Guided Sessions

Certification and Accreditation

Accreditation

Principles of Credible Certification

IAF , Accreditation and Certification Bodies Hierarchy

Credible certification process

Quiz Certification and Accreditation

Briefly Explain the Importance of Confidentiality in an Audit

Briefly Explain Risk Based approach to Audit

Briefly Explain the evidence based approach to Audit

Register for CQI/IRCA Exam.

CQI/IRCA Examination Process