TCBKF | Advance Certified Lead Auditor Course & Training
ISO 17020:2012 Lead Auditor Conversion Course (Virtually Live)
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Course sections

Section 1
1. Introduction
1
1.1 Course Introduction-Self Learning
Section 2
2. Evolution of Quality -Self Learning
1
Evolution of Quality and ISO 9001 Standard
Section 3
3.Vocabulary Terms and Definition -Self Learning-Tutor Overview
1
Organization
2
Quality
3
Quality Management System(QMS)
4
Quality Policy
5
Quality Objective
6
Context of an Organization
7
Documented Information
8
Process
9
Risk
10
Statutory , Regulatory Requirement
11
Measurement , Monitoring
12
Review, Verification , Validation
13
Audit, Non-Conformity, Correction and Corrective Action
14
Improvement
15
Quiz- Terms and Definition-Management System Common
14 questions
Section 4
4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview
1
Purpose and Benefit of ISO 9001.2015 Standard
2
7 Quality Management Principles-Foundation of ISO 9001:2015 standard
3
7 QMS Principles
2 questions
4
Risk Based Thinking-Explained
5
ISO 9001:2015 Model and 10 Element HLS-Overview
6
1. Scope
7
2. Normative Reference
8
3.Terms and definitions
9
4.Context of the organization
10
5.Leadership
11
6.Planning
12
How to Address Risks -A real Life Example of TCB Inspection Services
13
7. Support
14
7.2 Assessing Competence
15
Measuring and Monitoring Resources
16
7.5 Control of Dcumented Information
17
8. Operation
18
8.1 Operational Planning and Control
19
8.2 Requirements for products and services
20
8.3 Design and development of products and services
21
8.4 Control of externally provided processes, products and services
22
8.5 Production and service provision
23
8.6 Release of products and services
24
8.7 Control of nonconforming outputs
25
9. Performance Evaluation
26
9.1 Monitoring, measurement, analysis and evaluation
27
9.2 Internal audit
28
9.3 Management review
29
10. Improvement
30
Quick Revision of ISO 9001:2015
31
Additional Documentation Requirement as per ISO 17020:2012
32
QMS Conformity Assessment
10 questions
Section 5
5. Introduction to Audit -Self Learning-Tutor Overview
1
First Party Second Party Third Party Audit
2
Audit Process Flow Chart
3
Audit Method
4
Audit Parameters, Scope-objectives and Criteria
5
Types of Audit-Certification-Surveillance-Renewal-Special Audits
6
2 stage Audit Approach-Stage 1 Audit
7
2 stage Audit Approach-Stage 2 Audit
8
Audit Process flowchart (ISO 19011)
9
Stage 1 and Stage 2 Audit Quiz
6 questions
10
Process Approach Audit-Linking Various Processes while Auditing
11
Risk Based Approach for Audit
12
Non-Conformity-Major and Minor
13
Quiz-Conducting Audit
12 questions
Section 6
6. Auditors Roles and Responsibilities Self Learning-Tutor Overview
1
Auditors Roles and Responsibilities
2
Quiz-Auditor Roles and Responsibility
4 questions
3
Assignment 1-Managing Situations-Auditee does not Accept NC
4
Assignment 2-NC Close request during Closeout meeting
5
Auditors Skills-Listening Skill – Audio Clip
6
Listening Skill Test
10 questions
Section 7
7. Checklist
1
Check list, Advantage and Drawbacks
2
Audit Check list-Top Management Commitment
3
Audit Check List
Section 8
Audit Planning
1
Audit Planning process
2
Audit Team Selection
3
Prepare an Audit Plan- Explained with Demo
4
Audit Plan Quiz
6 questions
Section 9
9. Conducting Onsite Process Approach Audit ( During Tutor Guided Live Session )
1
Opening Meeting Role Play-Video Demo
2
Auditing Competence Awareness and Training-Video
3
Control of Measuring and Monitoring Resources
4
Prepare an Audit Report- Explained with Demo
5
Review a sample Audit Report
6
Review a Closing Meeting Guide
7
Simulated Certification Audit Closing Meeting Role Play
8
Follow up Audit Process
9
Follow up Audit Quiz
10
Audit Report Quiz
Section 10
10. Certification and Accreditation
1
Certification and Accreditation
2
Briefly Explain Risk Based approach to Audit
3
Briefly Explain the evidence based approach to Audit
4
Briefly Explain the Importance of Confidentiality in an Audit
5
Quiz Certification and Accreditation
Section 11
12. Written Examination
1
TCB Examination-CBT(Classmarker)

4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview

Purpose and Benefit of ISO 9001.2015 Standard

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3.Vocabulary Terms and Definition -Self Learning-Tutor Overview Quiz- Terms and Definition-Management System Common
Complete
4. ISO 9001:2015 Standard Interpretation -Self Learning-Tutor Overview 7 Quality Management Principles-Foundation of ISO 9001:2015 standard
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