1

1.1 Course Introduction and Purpose

1

Purpose and Benefit

2

ISO 9001:2015 Model and 10 Element HLS

3

1.Scope

4

2.Normative Reference

5

3.Terms and definitions

6

4.Context of the organization

7

5. Leadership

8

6. Planning

9

7. Support

10

8. Operation

11

9. Performance Evaluation

12

10. Improvement

13

Conformity Assessment Cases

1

First Party Second Party Third Party Audit

2

Audit Process flowchart (ISO 19011)

3

Audit Method

4

Audit Parameters, Scope-objectives and Criteria

5

Types of Audit

6

2 stage Audit Approach-Stage 1 Audit

7

2 stage Audit Approach-Stage 2 Audit

8

Certification Audit Process Steps

9

Remote Audit

10

Special Audits-Extension/reduction of scope

11

Special Audits-Short Notice

12

Special Audits- suspension, withdrawal

13

Auditing Top Management

1

Role of Auditors

2

Responsibility of Auditors

3

Auditor and Lead Auditor

4

Auditors Knowledge

5

Auditors Behavioral Attributes

6

Technical Expert

7

Audit Guides

8

Auditors Competence Evaluation Process

9

Auditors skill sets

10

Types and Questions and Auditors Questioning `skill

11

Selecting Audit Team

12

Managing Difficult Situation during Audit -Cases

1

Audit Check List

2

Usefulness of Check list

3

Limitation and Drawback of Check list

4

Q

5

How to Audit Purchase Process

6

How to Audit Measuring and Monitoring Resources (Calibration)

7

How to Audit Control of Non-conforming Output

8

How to Audit Internal Audit

9

How to Audit Improvement

1

Audit Planning

2

Selection of Team

3

Prepare an Audit Plan -Consideration

4

What is Audit Plan and Audit Schedule

1

Certification

2

Accreditation

3

Principles of Credible Certification

4

Credible certification process

1

How to Write IRCA Exam for Greatest Chance of Success

2

ISO 9001:2015 Lead Auditor Exam -Certificates with IACET CEU