Courses & Trainings

ISO 17020:2012 Lead Auditor course is the highest level certification for  Quality Management System Assessors! Learn how to audit QMS for bodies performing inspection against ISO 17020:2012 standards in accordance with ISO 19011:2018. Upon successful completion, you will receive a certification issued by TCB Cert. Worldwide LLC is an IACET USA Accredited Provider with 4.0  IACET CEUs for global recognition.

About Course

This course equips the professional with the knowledge & skills required to plan perform, report and follow up a Quality management system audit against the ISO 17020:2012 standard in accordance with ISO 19011:2018.

This CQI/IRCA Approved course is delivered as :

1. Standard 5 days-(5 DaysX8 Hours)
2. 5 Weekends- (5 Days X 8.5 Hours ),
3. 9 Days Customized ( 9 Days X 4 Hours)
4. Blended Learning- Self -learning plus 24 Hours Tutor Guided Sessions (3 Days X 8 Hours or 6 Days X 4 Hours )

This course comes with 4.0 IACET CEU, granted by TCB Cert. Worldwide LLC, an IACET USA Accredited Provider as per ANSI /IACET 1:2018 standard.

Learning Process

Registering and Getting Access to LMS.

From TCB website you can find a course from Using a filter or from course category. Select a particular course. In the course page you will find menu such as description , Curriculum, FAQ announcement ,Reviews as well as Schedule. On the right top corner you will find the Fees in green button.

From the schedule page you will be able to find various scheduled Dates. Based on your convenience, you can choose a Program and Confirm by making a Payment by Selecting a payment option such as One Time Payment or Membership when applicable.

Register/Log in TCB .

Make the Payment .Indians paying within India should pay using Razor Pay payment option. You can make payments using UPI , Net banking, credit cards including Installment payments for those who might need. We can offer a maximum of three equal monthly installments. Learners from other regions and countries should use TAP payment gateway.

Upon a successful payment, the learners will get access to the course material. On the My Account page. You can start Learning at your pace and write the quizzes and get a course completion Certificate. You are now ready for the Stage 2-The tutor Guided Session to Develop Auditing Skills.

Course Delivery Method

This course is presented by TCB or its Approved affiliated Partners as a fully tutor-guided course conducted Virtually Live using MS Team. Upon registration, you will receive a set of standards for advance preparation along with an online examination link for your self-assessment and demonstrate your prior learning and readiness to join this professional-level certification course considered to be the highest qualification for auditors. The learners shall be provided with one set of books and study materials, case studies for printing, and ready references.

The delegated shall attend the full 40 hours tutor  Virtually Live Tutor-guided sessions. The course can be customized to be presented in five full days, Six, or Nine days with shorter duration modules per day for the convenience of the learners. Upon successful continuous assessment based on their performance, contribution, and participation in the workshop, the learners will be enrolled for an online Computer-based examination directly conducted by CQI/IRCA  within 30 days of receiving the link. The learners can practice online examinations for 30 days- up to 99 times to gain familiarity and time management skills. Within 30 days, the learners must write the final examination from their place of comfort. The examination is OpenBook. The learners can refer to the standard, Notes taken during the course, and a dictionary. The learners can not use mobile phones and shall have no access to online resources. The computer screen of the exam taker shall be shared, and the entire examination is recorded by TCB . The learners shall be available on their webcams throughout the examination, with a microphone. The exam duration is 1 hour and 45 Minutes. For non-Native English speakers writing exams in English, 30 minutes of extra time is granted.  50% score is needed for successful completion of the course and certification. Within 10 days of writing the exam, TCB shall issue the electronic copy of the Certificates to the learners .

Refer TCB Learning Process Flow Chart.

Course Objectives

This course is aimed at professionals who want to

•  Develop competence to plan, perform, report, and follow up Quality Management system audit as per ISO 17020:2012 in accordance with ISO 19011:2018
•  Participate/Lead First-party, second-party, and third-party audits on behalf of the certification bodies for the purpose of independent third-party certification.

ABOUT IACET -USA

The International Association for Continuing Education and Training has been the most respected accreditation body in the USA since 1968 IACET Accreditation is considered to be the most prestigious recognition in the USA which is undertaken as per the most stringent and rigorous process as per ANSI/IACET 1:2018- the US standard for Continued Education and Training. This gives IACET accreditation a global recognition of the highest order. TCB is an IACET Accredited provider and accredited to design and develop courses, administer training, and award the IACET Continued Education Unit(CEU) which is recognized in the USA for maintaining professional recognition and status in the relevant field. TCB is an IACET Accredited Provider for Continued Education and Training Please refer to the most Elite List of IACET Accredited Providers in the world. Search for TCB, will find us there! Please have a look at Who Recognizes IACET Accreditation

Main Features

• Course Introduction
• ISO 17020:2012 Standard overview
• Quiz: Conformity Assessment
• Roles and Responsibilities of Auditors

• Introduction to audit-Process Approach Audit
• Workshop  Exercise-Task, Activities, and Role Plays

(Shall be practiced in Tutor Guided Sessions based on UMS Contiguous Case study Materials)

• WSE 1: Writing Non-Conformity/Review Corrective Action-Individual Task
• WSE 2 : Audit Checklist Preparation-Individual Task
• WSE 3: Adequacy Audit for QMS Documentation (Stage 1) as per ISO 19011 and ISO 17020
• WSE 4 : Auditing Top Management Audit- Audit Role Play

• WSE 5 : Audit Plan – Group Task
• WSE 6 : Opening Meeting- Role Play
• WSE 7: Auditing Competence Awareness And Training-Role Play
• WSE 8. Control of Measuring and Monitoring Resources-Role Play
• WSE 9 : -Customer-Related Process -External and Internal Communication-Role Play
• WSE 10: Procurement and outsourcing-Role Play
• WSE 11: Planning for Product Realization-Inspection Services Role Play
• WSE 12: Measurement and monitoring, NC Output, Release of Products-Role Play
• WSE 13: Auditing Internal Audit Process-Role Play
• WSE 14: Prepare a Accreditation Audit Report-Group Task
• WSE 15: Close out Meeting Role Play
• WSE 16: Follow-Up Audit Individual Task

Who Should Attend?

Professionals aspiring to develop a career as an Assessor of QMS.

• Top-level management personnel.
• Quality Assurance and Quality Control Engineers.
• Management Representatives of Internal audit teams who establish, implement & maintain QMS in their organizations.
•  Service professionals of any field.