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1. Course/Exam Title : QMS ISO 9001:2015 Foundation Course
2. Course Content: (Knowledge and Skill to be tested)
a) Management systems • The Plan, Do, Check, Act (PDCA) cycle
b) The core elements of a management system
c) Quality management terms and definitions
d) ISO 9001:2015 Standard and Interpretation
e) Short workshop
3. Examination and Certification Process
3.1 Examination information
a) Type of Questions: Multichoice, True/False, Essay
b) Duration of Examination: 120 Minutes
c) Total Marks: 90
d) Pass Mark: 63
e) No. of attempts allowed:1
f) Allowed Reference documents and materials: ISO 9001:2015 standard and Bilingual Dictionary
g) Certificates and CEU
The certificate of Achievement with applicable CEU shall be issued instantly upon successful completion of the proctored exam Examination
3.2 Examination Process
a) On the date and time of the examination, log on to your online invigilation platform e.g. Zoom or any other software used by TCB
b) Your identity would be verified online. Please provide a government-authority-issued photo identity card. Your picture will be taken as evidence that you wrote the exam.
c) Using the link received upon registration for the examination, you can join the examination
d) Write your Name correctly the way you want your certificate along with email address
e) You will be on the exam page-your time and count down starts
f) Upon completion of the time, the site will become unavailable and your answers saved and automatically submitted
3.3 How to register for the exam
a) Choose the course
b) Review the requirements and your readiness
c) Register as a user
d) Pay the fees.
e) Get a confirmation and Contact TCB for the Password for the examination and Link for the examination
3.4 Invigilation process
The examination will be proctored to ensure the integrity of the examination and certification process.This may be done live in person, Virtually live or automated artificial intelligence-driven system.The entire event is video recorded for quality assurance purposes which is available to TCB Accreditation/Approval Authority for the purpose of audit
3.5 Declaration by the delegates
a) I hereby accept to abide by the rules of TCB set for the examination b) I pledge to uphold the integrity of the online examination process by full compliance to the TCB policy and demonstrate high level of professional and ethical standards and shall not adopt any unfair means
c) I understand that the TCB online examination process is Artificial intelligence-driven or proctored by live invigilators for the entire duration of the event and may be recorded for the quality assurance purposes and available to TCB approval/accreditation authorities
d) I confirm that I will access only the permitted reference documents and gadgets and shall not use any other prohibited devices such as mobile phones, double screens, or access to any other online open-source information.
e) I confirm that I will not copy and shall take any screenshots that jeopardize the integrity of the examination security of question papers.
TCB Policy on GDPR,
TCB shall ensure all information and videos and photos taken during the examination process shall remain as confidential and retained only for quality assurance purposes. The videos and personal photographs shall not be shared, sold or otherwise distributed for any commercial purposes without the express permission of the concerned delegates. The delegates deserve the right to complain or appeal if there is any reason to do so.
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4. Not ready for the exam yet
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5. Contact us for Guidance-
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