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    Mangesh D Chickermane

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  • created-date 10 Jun, 2026

CREDITABLE ACCREDITATION

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I would like to speak about the value of accreditation for a certifying company and through it for the community at large; and also why the accreditation is essential for building trust, credibility, and long-term success for all involved in the chain.

Sanskrit is an ancient Indian language containing oceans of wisdom and has a verse related to quality certification and accreditation as -

गुणप्रमाणपत्रं हि विश्वासस्य प्रतिष्ठितम् । प्रमाणीकृतसंस्थाया: यशो वर्धते सर्वदा ॥

Guṇapramāṇapatraṃ hi viśvāsasya pratiṣṭhitam । Pramāṇīkṛtasaṃsthāyā yaśo vardhate sarvadā ॥

Meaning: "A certificate of quality is the foundation of trust; the reputation of an accredited organization grows continually."

Additionally, गुणाः सर्वत्र पूज्यन्ते न च वित्तं न च बान्धवाः ।Guṇāḥ sarvatra pūjyante na ca vittaṃ na ca bāndhavāḥ ।

The above verse emphases credibility and recognition of Quality over resources and connections.

In today's highly competitive and quality-conscious world, organizations rely on certifications to demonstrate compliance with standards, regulations, and best practices. However, the value of a certificate depends greatly on the credibility of the certifying company that issues it. This is where accreditation plays a vital role.

Accreditation is an independent, third-party recognition that a certifying company is competent, impartial, and capable of carrying out certification activities according to internationally accepted standards. It is essentially a formal endorsement that confirms the certifying body operates with integrity and technical excellence.

Is it necessary for a certifying body of ISO 9001 to have accreditation? No, it is not strictly necessary for a certification body issuing ISO 9001 certificates to be accredited. A certification body can conduct audits and issue certificates without accreditation.

However, accreditation is considered important because it provides independent assurance that the certification body is competent and operates according to recognized international requirements.

One of the most significant benefits of accreditation is enhanced credibility and trust. When a certifying company is accredited, customers, regulators, and stakeholders have confidence that certifications are issued based on rigorous assessments rather than subjective judgments. Accreditation assures the market that the certification process is reliable, transparent, and consistent.

Secondly, accreditation provides international recognition and acceptance. Many accreditation bodies operate under global agreements that promote mutual recognition across countries. As a result, certificates issued by accredited certifying companies are more readily accepted in international markets. This helps clients expand their business opportunities and reduces the need for multiple assessments in different regions.

Another important value is demonstrated competence. Accreditation requires certifying companies to maintain qualified personnel, effective management systems, and robust procedures. Regular assessments by accreditation bodies ensure that the company continuously meets high standards of performance. This ongoing oversight drives continual improvement and professional excellence.

Accreditation also strengthens impartiality and independence. Certifying companies must avoid conflicts of interest and ensure objective decision-making. Accreditation bodies closely evaluate these aspects, helping to safeguard the integrity of the certification process. This impartiality is crucial because trust is the foundation upon which certification services are built.

From a business perspective, accreditation creates a competitive advantage. Organizations seeking certification often prefer accredited certification bodies because their certificates carry greater market acceptance. Accreditation therefore helps certifying companies attract more clients, strengthen their reputation, and differentiate themselves from non-accredited competitors.

Furthermore, accreditation contributes to risk reduction. By following internationally recognized requirements, certifying companies minimize the risk of errors, inconsistencies, and disputes. Regulators, customers, and industry stakeholders can have greater confidence in the certification outcomes, reducing uncertainty and potential liabilities.

Accreditation also supports continuous improvement and operational excellence. Regular surveillance and reassessment encourage certifying companies to review their processes, invest in staff development, and adopt best practices. This culture of continuous improvement enhances service quality and customer satisfaction.

In addition, accredited certifying companies play a crucial role in supporting economic growth and consumer confidence. By providing trustworthy certifications, they help organizations demonstrate compliance, improve quality, enhance safety, and meet customer expectations. This strengthens entire industries and promotes confidence throughout supply chains.

How do the Quality Gurus see need for accreditation, certification, quality, and excellence:

1. W. Edwards Deming

"In God we trust; all others must bring data. Without data, you're just another person with an opinion."

Message: Decisions should be based on evidence, measurement, and objective assessment—the very principles underlying certification and accreditation.  Accreditation and certification provide objective evidence of competence and conformity, moving organizations beyond claims to a demonstrated performance.

2. Philip B. Crosby

"Quality is free. It's not a gift, but it's free. What costs money are the un-quality things."

Message: Investing in quality reduces the far greater costs of errors, failures, and rework. Accreditation checks this for Certifying bodies.

3. Henry Ford

"Quality means doing it right when no one is looking."

Message: Accreditation promotes systems and culture that ensure quality even without external supervision.

Hierarchy of Quality Excellence

Here is the hierarchy of Quality Excellence -

  1. Organization seeking ISO 9001 certification ↓ audited by
  2. Certification body
  3. Accreditation body
  4. Peer evaluation arrangements

In practice, accreditation bodies are regularly peer-evaluated by regional and international groups to verify that they comply with ISO/IEC 17011 and apply accreditation consistently.

Examples include:

  • International Accreditation Forum (management systems, products, persons, etc.)
  • International Laboratory Accreditation Cooperation (testing, calibration, inspection, etc.)
  • Asia Pacific Accreditation Cooperation
  • European co-operation for Accreditation

So the chain of confidence is:

ISO 9001-certified organization → Certification body (ISO/IEC 17021-1) → Accreditation body (ISO/IEC 17011) → International peer evaluation (IAF/ILAC arrangements).

This layered structure is what gives accredited ISO 9001 certificates their international credibility and recognition.

Now let us see the inter relation and significant differences in Certification and Accreditation

"Accreditation builds confidence; certification demonstrates competence."

"Certification tells the world what you do; accreditation proves you do it correctly."

"Trust is earned through competence, and competence is demonstrated through accredited certification."

"Accreditation is the bridge between claimed quality and proven quality."

"Certification opens doors; accreditation gives it the key of credibility."

In summary,

  • "Certification is evidence; accreditation is assurance."
  • "Accreditation transforms confidence into credibility."
  • "A certificate has value because accreditation stands behind it."

In Sanskrit, there is a saying -विश्वासः सर्वश्रेष्ठं धनम्।Viśvāsaḥ sarvaśreṣṭhaṃ dhanam.

Meaning: "Trust is the greatest wealth."

This is particularly fitting for accreditation and certification because their ultimate purpose is to create and sustain trust among customers, regulators, and society. On this world accreditation day, let us play our role fully to enhance the creditability of Quality Management System hierarchy of activity to accreditation.

In conclusion, accreditation is far more than a formal requirement or a prestigious logo. It is a powerful tool that validates competence, ensures impartiality, enhances credibility, enables international recognition, and drives continual improvement. For a certifying company, accreditation is not merely an achievement—it is a strategic investment in trust, quality, and sustainable growth.

 

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Mangesh D Chickermane

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