AS/NZS 3905.3:1994 Quality System Guidelines-guide for the Hospitality Industry is an Australian and New Zealand standard for Excellence in Hospitality Industry and a widely recognize standard in the world .
To keep pace with the demand in this thriving industry, TCB has developed its unique course Assessor for Excellence in Hotel and Hospitality management system.
The Assessor for Excellence in Hotel and Hospitality Management system has been developed based on AS/NZS 3905.3:1994 . This course is aimed to help develop a robust business model for sustained success and continuous growth of Hotel and Hospitality business. TCB Assessor for Excellence in Hotel and Hospitality Management system course is designed to help you understand the intent and principles of the standard, develop skills and expertise to assess an Business continuity management system based on AS/NZS 3905.3:1994, develops capable auditors to audit with focus. We endeavor to develop world-class Assessors for Excellence in Hotel and Hospitality based on certification scheme developed as required by ISO 17024. Independent examination and certification gives worldwide acceptability and credibility.
Who should attend?
What will you learn?
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This course is aimed to develop Hotel and Hospitality Management assessors as per TCB Certification Scheme developed as per IPC requirement and administered in compliance with the requirement of ISO 17024.
Module 1: Understanding Principles and Content of Relevant Management standards : 1 days
QMS Model(ISO 9001:2015) , Business Continuity management system (ISO 22301), Environmental Management system (ISO 14001:2015), Energy Management system (ISO 50001), OH&S management system (OHSAS 18001/ISO 45001), Food safety Management system ISO 22000 and EFQM Business Excellence Model
Module 2 : In-depth study and Interpretation of the AS/NZS 3905.3:1994 standard : 1 days
Upon completeion of the above two modules and evaluation and a short examination, you will receive a Certificate of Completion of Foundation Course-Excellence in Hotel & Hospitality.You will receive a CEU point of 3.5 ( which is smilar to a 40 hours course course. You will receive a CEU point of 1.5 as per ANSI/IACET 1:2013 standard .
This will meet the prior Learning Requirement of Assessor/Lead Assessor for Excellence in Hotel & Hospitality Management Course
Module 3 : Assessor/Lead Assessor for Excellence in Hotel and Hospitality management Course : 5 days
Once you complete the module 3 and a written examination, you will receive a Certificate of Successful Completion -Assessor/Lead Assessor for Excellence in Hotel & Hospitality Management System Course issued by TCB Cert.Worldwide LLC, USA, as an IACET ,USA Accredited Provider .You will receive a CEU point of 3.5 as per ANSI/IACET 1:2013 standard
Module 4 : Understanding and Practice of Hotel management ERP from Auditors Perspective :1 day (Optional)
Module 5: Onsite Audit of Stay & Dine-A Boutique Role Model Guest house 2 (Optional)
Upon completion of module 4 and 5 you will receive two mandays credit for an external audit under the guidence of a lead auditor authenticated by TCB .
Assessor Grades:
Provisional Assessor of Excellence Hotel & Hospitality
Assessor of Excellence Hotel & Hospitality
Lead Assessor of Excellence Hotel & Hospitality
Principal Assessor of Excellence Hotel & Hospitality
Criteria for Asessor Grades
Provisional Assessor-Excellence in Hotel & Hospitality : Upon completion of this course sucessfully -You will receive a card as Provisional auditor
Assessor-Excellence in Hotel & Hospitality : Upon completion of 5 or more assessments within 5 years after this course , you can apply for this grade with clients/organizations verified assessment log . TCB shall recognize your assessment experience and issue a card in Assessor Grade
Lead Assessor-Excellence in Hotel & Hospitality : Upon completion of 8 or more assessments out of which 3 as lead assessor within 5 years after this course , you can apply for this grade with clients/organizations verified assessment log . TCB shall issue a card in Lead Assessor Grade for three year validity. free for the first time, with a niminal fees of USD 50 per year thereafter.
Principal Assessor-Excellence in Hotel & Hospitality : Upon completion of 8 or more assessments of a Hotel& Hospitality industry during implementation stage as a sole assessor or a lead assessor within 5 years after this course , you can apply for this grade with clients/organizations verified assessment log . TCB shall issue a card in Principal Assessor Grade.
Fees:
All cards shall be issued free of charge for the first year/first application. For subsequet years, cards shall be issued for one year validity for a niminal fees of USD 50 with additional chrages at actual for courier services
This course is aimed to develop Hotel and Hospitality Management assessors as per TCB Certification Scheme developed as per IPC requirement and administered in compliance with the requirement of ISO 17024.
Module 1: Understanding Principles and Content of Relevant Management standards : 1 days
QMS Model(ISO 9001:2015) , Business Continuity management system (ISO 22301), Environmental Management system (ISO 14001:2015), Energy Management system (ISO 50001), OH&S management system (OHSAS 18001/ISO 45001), Food safety Management system ISO 22000 and EFQM Business Excellence Model
Module 2 : In-depth study and Interpretation of the AS/NZS 3905.3:1994 standard : 1 days
Upon completeion of the above two modules and evaluation and a short examination, you will receive a Certificate of Completion of Foundation Course-Excellence in Hotel & Hospitality.You will receive a CEU point of 3.5 ( which is smilar to a 40 hours course course. You will receive a CEU point of 1.5 as per ANSI/IACET 1:2013 standard .
This will meet the prior Learning Requirement of Assessor/Lead Assessor for Excellence in Hotel & Hospitality Management Course
Module 3 : Assessor/Lead Assessor for Excellence in Hotel and Hospitality management Course : 5 days
Once you complete the module 3 and a written examination, you will receive a Certificate of Successful Completion -Assessor/Lead Assessor for Excellence in Hotel & Hospitality Management System Course issued by TCB Cert.Worldwide LLC, USA, as an IACET ,USA Accredited Provider .You will receive a CEU point of 3.5 as per ANSI/IACET 1:2013 standard
Module 4 : Understanding and Practice of Hotel management ERP from Auditors Perspective :1 day (Optional)
Module 5: Onsite Audit of Stay & Dine-A Boutique Role Model Guest house 2 (Optional)
Upon completion of module 4 and 5 you will receive two mandays credit for an external audit under the guidence of a lead auditor authenticated by TCB .
Assessor Grades:
Provisional Assessor of Excellence Hotel & Hospitality
Assessor of Excellence Hotel & Hospitality
Lead Assessor of Excellence Hotel & Hospitality
Principal Assessor of Excellence Hotel & Hospitality
Criteria for Asessor Grades
Provisional Assessor-Excellence in Hotel & Hospitality : Upon completion of this course sucessfully -You will receive a card as Provisional auditor
Assessor-Excellence in Hotel & Hospitality : Upon completion of 5 or more assessments within 5 years after this course , you can apply for this grade with clients/organizations verified assessment log . TCB shall recognize your assessment experience and issue a card in Assessor Grade
Lead Assessor-Excellence in Hotel & Hospitality : Upon completion of 8 or more assessments out of which 3 as lead assessor within 5 years after this course , you can apply for this grade with clients/organizations verified assessment log . TCB shall issue a card in Lead Assessor Grade for three year validity. free for the first time, with a niminal fees of USD 50 per year thereafter.
Principal Assessor-Excellence in Hotel & Hospitality : Upon completion of 8 or more assessments of a Hotel& Hospitality industry during implementation stage as a sole assessor or a lead assessor within 5 years after this course , you can apply for this grade with clients/organizations verified assessment log . TCB shall issue a card in Principal Assessor Grade.
Fees:
All cards shall be issued free of charge for the first year/first application. For subsequet years, cards shall be issued for one year validity for a niminal fees of USD 50 with additional chrages at actual for courier services
Candidates joining this course are required to have the following prior knowledge which can be achieved by attending a TCB Approved awareness program AS/NZS 3905.3: 1994 and two days course (Module 1)
Candidates joining TCB Assessors for Excellence on Hotel and Hospitality course should preferably have a degree, in any discipline, preferably with some Management studies such as MBA or Hotel & Hospitality Management even though not essential. Must have a good command in English language.
Candidates must have a pleasing personality, professionalism, aspiration to develop a career in hospitality Industry
Participants can progress their career in world-class hotels and hospitality industry, tourism industry including highly lucrative jobs in aviation industries such as cabin crew and ground staffs.
The candidates would develop skills to manage functions in Hotels and hospitality and lead the business
You can expect a very decent salary package and outstanding growth in your career.
Develop your career as an auditor for international chain of hotels